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Patterning Your Dealerships Business Model After Armani & Wolfgang Puck
2014-01-06 17:30:55| AutomotiveDigest.com - Automotive Industry News
What does running a restaurant have to do with running a dealership? Heres some advice from Wolfgang Puck himself -- specifically, Three Actions that have contributed to the success of the Puck Restaurants: Talk to Your Customers When customers come to your dealership, they are coming to your "house." They ultimately are going to pay you for a car or service so reach out for them, and talk and listen. Stick to What You Know Best - In a dealership operation, your team has to do it all -- but your customers will tell you if your team does sales or service or customer relations well. Market and support this "specialty." Hire Young People: Get new ideas and pay attention to what the young people in your dealership are telling you. They will tell you what is happening and what you should be doing to gain new customers and how to take care of your existing ones. READ MORE The Article Patterning Your Dealerships Business Model After Armani & Wolfgang Puck appeared first on Automotive Digest.
Tags: business
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wolfgang
armani
Category:Automotive