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Product Assurance and Safety Engineer
2016-09-12 17:05:17| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 100,000 colleagues globally who are equally as passionate about delivering great service as you. For our activities in ESOC, we are currently looking for a Product Assurance and Safety Engineer. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities You would cover the role of Product Assurance Representative PAR. The Product Assurance Representative is an independent resource, responsible to perform the Product Assurance process in support to a specific team. Major activities of the PA process performed by the PA Representative are Plan and keep uptodate the PA activities in support to the team output PA Plan and PA Work Packages. Monitor the compliance of the team to applicable standards and customer requirements output PA KPIs, nonconformance management, corrective and preventive actions. Organise and conduct the management of anomalies and problems in each team output problem management, corrective and preventive actions. Organise and conduct the management of configurations and changes within each team output configuration management, baselines. Define and monitor the implementation of the rules for document production by the team output documentation management. Solicit the identification of improvements by the team output lessons learned. Provide direct support to the team as requested possible output demonstration of Dependability requirements, outage analysis, and risk register maintenance. In particular the following tasks are highlighted Configure and maintain the PA quality tools to specifically support the missions. Support ground and spacecraft anomaly review meetings, tracking all decisions taken. Support configuration review meetings to process all change requests. Maintain the ground segment product tree of each mission and the agreed documentation baseline. Organise and conduct the Freeze in view of critical operations. Stimulate the regular assessment of risks and reflect the update in the relevant risk register. Stimulate the collection of lessons learned after each major milestone. Survey document production by the team and provide quality review of documents on request. Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing. Support critical operations on console on shift, according to instructions from Flight Operations Director. You will be required to familiarise yourself with the missions you are supporting and in particular with the procedures and tools that are needed to perform the PAQA operations. The tasks to be performed require considerable initiative, flexibility and independence in executing the assigned tasks. Ideal candidate As a successful candidate you should bring the following Demonstrated experience with Product and Quality Assurance of Missions in Development and Operations Expert and operational experience on problem management process anomalies, nonconformances, review board Experience in working in an operational environment Mastering of quality tools for problem management Ability to work independently, but in coordination with the OPS Quality Office Wellorganised, able to prioritise and manage several activities in parallel Capable of coordinate and interact with all other roles in the mission team and with external interfaces, specifically the Customer Fluency in English, both in speech and writing Experience in Quality Management System QMS. The following would be a distinct advantage Familiarity with ESA organisation and way of working Familiarity with ECSS standards applicable to ground segment Familiarity with ISO9001 standard quality Familiarity with ISO27001 standard security Expert and operational experience on configuration management process changes, baseline, freeze, deviations, waivers Expert and operational experience on risk management process risk register, trend, acceptance Expert and operational experience on documentation management process reference number, digital signature, template Experience in tools for documentation management Experience in tools for configuration management. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 100,000 employees worldwide.
Tags: product
safety
assurance
engineer
Category:Transportation and Logistics
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