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Project Support Officer
2021-05-04 09:13:11| Space-careers.com Jobs RSS
Are you an experienced officer with strong reporting, analysis, communication and IT skills? Do you have at least 4 years working experience in IT Engineering and expertise, adoption and Project Support services field? You could be our new Project Support Officer. Come join Serco team at the European Space Agency in Paris. Serco is among the leading Space Industry and Services Companies. We have over 40 years experience in supporting the space sector Since the creation of the European Space Agency ESA, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities Project Support Officer has to provide, document and implement solutions in support of the definition, design, preparation and deployment of innovation and evolution activities Project Support Service tasks Weekly meeting with project lead. Organise project meetings with stakeholders. Organise technical reviews. Maintain project documents by filing all project documents in an appropriate library and ensuring that all documents are accurate and accepted by the Project Manager. Identify Problems or Risks that could affect the progression of the project. Manage the overall project schedule, monitoring deadlines for each project task. Check regularly that every deadline is still possible and report any potential delays to the Project Manager. IT Engineering Service tasks Provide technical expertise and guidance relative to the 3 pillars of the project physical workplace, Digital and smart services and New ways of working. Gather the project stake holders needs and formalise the requirements related to new IT infrastructure and digital solution. Ensure that the new IT solutions are aligned with user needs. Review technical documentation and provide feedback. Update of the project plan evolution activity plan. Prepare adhoc presentations, upon request of the manager. Attend progress meeting and reporting to the manager. Coordinate Proof of Concept and pilot activities engaging users, collecting and documenting their feedback on new IT services. Collaborate with all the team members of the project. Adoption Service tasks Coordinate all activities on adoption initiatives, and produce an adoption plan. Participate to Service Readiness Reviews for the acceptance of newly deployed services. Participate to the definition of communication campaigns. Coordination role for the execution of user training campaign. Coordinate with internal and external communication providers. Successful Candidate Technical masters degree with a minimum of 4 years experience. Excellent verbal and written communications in English and French. Excellent verbal communication and presentation skills. Critical and creative thinking and analytical skills. Effort estimation capabilities even based on minimum expressed requirements. Ability to manage multiple priorities under pressure, troubleshoot, and to meet short and longterm deadlines. Excellent organizational and planning skills. Thorough familiarity with word processing, spreadsheet, and project scheduling computer applications. MS Office 365 ecosystem functionalities WAN, LAN, WLAN, Internet, workplace, security and GSM indoor infrastructure. Video conferencing equipments and software e.g. CISCO, Polycom, WebEx, TeamsSkype. Experience in the area of adoption management. Knowledgeable about ESAs environment. Ability to engage people and clearly articulate messages and contents.
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