Panel, from left: Gavin Souter, Business Insurance; Debbie Rodgers, Aramark; William M. Zachry, Safeway; and John J. Marren, CSL Ltd. Advances in technology, changes in relationships with insurers and a looming demographic upheaval are all affecting the practice of risk management, according to a panel of high-profile risk managers. The three risk managers - all of whom have been honored as Risk Manager of the Year - discussed the state of the industry during a breakfast recognizing the Business Insurance 2015 Risk Manager of the Year Kathleen M. Ireland, vice president-insurance and global risk at Armonk, New York-based IBM.