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Ritter Communications Chooses TOA Technologies and Its ETAdirect Professional, ETAworkforce ...

2013-11-06 06:00:00| Industrial Newsroom - All News for Today

CLEVELAND – Large and small, telecommunications providers know their field workforce is the key to positive customer perception and efficient operations. So when Ritter Communications, a triple play service provider with 80 mobile employees, began executing on a strategy to create a more efficient field workforce connected to customer relationship and billing processes, it decided to replace its legacy mobile workforce application. The new field service management partner they chose: TOA ...This story is related to the following:Field Service & Support Management Software |

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