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SAP to hike Standard Support fees on new contracts

2013-02-04 22:37:19| InfoWorld: Top News

SAP is planning to impose a higher price on its Standard Support software maintenance offering later this year, with the increase applying only to new contracts. "In order to ensure the same high level of quality support in the future, we will change the maintenance rate for new maintenance contracts with SAP Standard Support from 18 percent to 19 percent, effective July 15, 2013," SAP said in a statement released Monday. "This adjustment does not apply to any existing maintenance contracts for SAP Standard Support closed before July 15, 2013."

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