Supporting IBM i®, Windows®, AIX®, and Linux®, Advanced Reporting Suite v9 eliminates manual processes required to generate SLA-adherence performance reports, and flags issues for review. Online portal grants customers role-based access to reports and enables them to review level of service being received. By ticking boxes, SLA tags can be used to produce customized reports that let service providers demonstrate value of their services and show how SLA obligations are being met.
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