Home › Salesforce.com takes a cue from Amazon's Mayday with 'SOS' for service
 

Keywords :   


Salesforce.com takes a cue from Amazon's Mayday with 'SOS' for service

2014-04-24 18:41:51| InfoWorld: Top News

Salesforce.com was so impressed by the Mayday customer support feature that Amazon.com rolled out for its Kindle Fire HDX tablets that it's now working to create its own version. Mayday allows HDX users who find themselves stumped to simply touch a button and be connected to a support representative via video chat. The upcoming Salesforce1 Service Cloud SOS provides an SDK (software development kit) that companies can use to embed a similar button into any native iOS or Android mobile application, said Larry Robinson, vice president of product management.

Tags: service takes sos cue

Category:Information Technology

Latest from this category

All news
»
29.09Eastern North Pacific Tropical Weather Outlook
28.09Hurricane Isaac Graphics
28.09Hurricane Isaac Forecast Discussion Number 12
28.09Tropical Storm Joyce Graphics
28.09Hurricane Isaac Wind Speed Probabilities Number 12
28.09Hurricane Isaac Forecast Advisory Number 12
28.09Hurricane Isaac Public Advisory Number 12
28.09Summary for Hurricane Isaac (AT5/AL102024)
More »