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Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025
2025-04-07 18:08:25| The Webmail Blog
Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 juli0507 Mon, 04/07/2025 - 11:08 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7, 2025 by Jason Jones, Global Customer Manager, Healthcare Rackspace Technology Link Copied! function copyFunction() { // Get the text field var copyText = document.getElementById("copyInput"); // Select the text field copyText.select(); copyText.setSelectionRange(0, 99999); // For mobile devices // Copy the text inside the text field navigator.clipboard.writeText(copyText.value); // Alert the copied text // alert("Copied the text: " + copyText.value); showNotification() } function showNotification() { var notificationEl = document.querySelector('span.notification-message'); //console.log('test1'); notificationEl.classList.add('notify'); setTimeout(function() { notificationEl.classList.remove('notify'); }, 1000); } Recent Posts Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Navigating the Cloud Compliance Maze: A Strategic Imperative for Public Sector and Higher Ed March 13th, 2025 Related Posts Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Cloud Insights Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Cloud Insights Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Cloud Insights Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Cloud Insights Navigating the Cloud Compliance Maze: A Strategic Imperative for Public Sector and Higher Ed March 13th, 2025 The strategic partnership between Seattle Children's Hospital and Rackspace Technology was forged to help he pediatric healthcare organization optimize IT costs, drive innovation and strengthen security. Read highlights from a session at ViVE 2025 about the partnership. Healthcare providers are challenged more today than ever before. Healthcare teams are confronted with reduced budgets, a shrinking workforce, pressure to innovate and intensifying cybersecurity risks. At the same time, they are expected to continue to deliver on the needs of their organizations, caregivers and patients. To deliver on its IT goals, Seattle Children's Hospital�engaged Rackspace Technology in 2024 to host and manage its Epic Electronic Health Record (EHR) system. Rackspace provided a fully managed private cloud infrastructure solution for three Epic environments. The managed hosting infrastructure allowed the hospital system to focus on high-value strategic initiatives that helped improve patient care and optimize the business of serving its community. In 2025, Seattle Children's expanded its relationship with Rackspace into a strategic partnership. Now, Rackspace operates the healthcare systems entire IT operation. This move is designed to help the organization focus on its core mission, delivering the highest quality patient care across its 47 locations in four Pacific Northwest states. The strategic partnership is designed to help Seattle Childrens achieve three critical outcomes the ability to do more with less, to drive innovation and to strengthen its security posture. In February 2025, the two entities gave a presentation at ViVE 2025 to share insights at the session, Optimizing Digital Strategies Through Strategic Partnerships. Optimizing digital strategies through a strategic partnership At the ViVE session, Dr. Zafar Chaudry, Seattle Children's SVP Chief Digital Officer, Chief AI and CIO, and Rackspace Executive in Residence, Jason Jones, discussed the IT collaboration between the two entities. They highlighted Seattle Childrens three primary goals in forging its new 10-year IT management partnership with Rackspace IT modernization, strong security posture and cost savings. Chaudry began the discussion by emphasizing his focus as an IT leader. Our focus is always on why were in business, he said. And were in the patient business, not the IT business. Our systems must run smoothly, but the focus must always be on our patients. We determined that we could not achieve our IT goals on our own, Chaudry continued. We needed a strong partner who understood our environment and how to build and manage world-class infrastructures, support them, refresh them and work around the clock. Rackspace met all our criteria. Goal 1: Attain a wholesale IT modernization transformation Seattle Childrens top IT transformation goals are: Achieve 99.999% uptime across its 1,600 applications. Establish real-time KPI tracking to demonstrate progress and accountability quarterly for the hospitals board of directors. Chaudry explained the process of moving from managing IT internally to partnering with an IT management services provider. When we began our internal conversations about our rapidly aging IT systems, our overriding challenge was how we were going to modernize from a stable but largely manual system, Chaudry said. We needed a way to get from where we were to a modern, transformed digital state that is fully automated with defined service levels that our physicians can depend on, and that doesnt cost hundreds of millions of dollars and require a staff of hundreds to make that happen. What we did is enter into a 10-year strategic partnership with Rackspace where they have taken over our infrastructure, our networking, our network operations center and our security, Chaudry continued. We have agreed upon gates along the 10-year journey, with defined timelines to occur at various stages. This is vital to helping us move from our current mode of operations to the vision of a Rackspace Healthcare Cloud with full automation. Our long-term goal is to get from a stable operation in our current state to nirvana with a fully transformed digital state. Goal 2: Strengthen cybersecurity posture Seattle Childrens top security goals are: Optimize its security posture without compromising patient care. Achieve ongoing world-class security and operational excellence in a high-risk healthcare environment. The thing that keeps me up at night is the whole cybersecurity piece, said Chaudry. I ask myself, how can I continue to invest in security without taking away from patient care? The job of our partner Rackspace is to make us as secure as possible because there is no 100% guarantee in the high-risk healthcare industry. Goal 3: Optimize IT spend to do more with less Seattle Childrens top cost optimization goals are: Prioritize IT investments that directly support patient outcomes. Realize a 10% to 12% real cash savings over 10 years. Among the organizations financial changes was a transition from high capital investment to a consumption-based model. Chaudry said, From a financial perspective, people ask: Will you actually save any money in this new partnership? We projected a 10-year model with both Seattle Childrens continuing to manage IT versus Rackspace managing our IT for us. Over the course of our 10-year partnership, were looking at about 10% to 12% real cash savings. That is funds we can use to invest in patient care, he added. Plus, we gain the soft benefits of having around-the-clock IT support, better uptime and stronger security. Those benefits will also positively impact patient care. Chaudry wrapped up the discussion with this thought: Strategic partnerships can be beneficial, he said. But you have to do a lot of legwork to make sure they fit for your organization, and you have to find the right partner with aligned values and expertise. Interested in learning more about Rackspace Healthcare Cloud? Go here. Tags: Private Cloud Cloud Insights Healthcare [ more ]
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Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security
2025-04-02 21:01:16| The Webmail Blog
Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security juli0507 Wed, 04/02/2025 - 14:01 Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9, 2025 by Travis Runty, Head of Security for Managed Public Cloud, Rackspace Technology Link Copied! Recent Posts Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Related Posts Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Cloud Insights Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Cloud Insights Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Cloud Insights Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Read the key takeaways from our webinar on defending against todays leading cyber threats, like phishing and ransomware, and employing best practices to strengthen your cloud security measures. Then watch the on-demand replay. After youve been in the cybersecurity field long enough, one truth quickly becomes evident: Security demands more than awareness it requires continuous adaptation. In our recent webinar, Navigating Cyber Threats: Insights for Resilient Security, two Rackspace Technology cybersecurity experts and one Rackspace partner discussed the complexities of todays cybersecurity challenges, and shared leading insights and actionable strategies to enhance organizations defensive measures. Here are key takeaways from the speakers: Travis Runty, Head of Security for Managed Public Cloud; Craig Fretwell, Global Head of SOC; and Michal Kopyra, Partner Security Solutions Architect at Qualys. Understand the threat landscape Todays top attack vectors The realm of cyberthreats is vast, but certain attack vectors remain particularly prevalent, including: SQL injection and man-in-the-middle (MITM) attacks: These advanced tactics exploit communication between users and services, aiming to capture or manipulate data in transit. Denial-of-service (DoS) attacks and ransomware assaults: These disrupt services and extort organizations by holding data or accessibility hostage. Phishing attacks: With 347 billion emails sent daily, phishing remains a favorite method among cybercriminals due to its low cost, high reach and exploitation of human vulnerabilities 74% of incidents involve some human error, according to Egress. Why email is a prime target Emails are effective for cybercriminals because they exploit inherent trust; even tech-savvy users often trust familiar-looking emails, which may contain malicious URLs or attachments. These emails can deceive recipients into providing sensitive information or transferring funds to fraudulent accounts. Evolve your defensive strategies Targeted attacks and spear phishing Targeted cyberattacks, including spear phishing and whaling, are becoming more sophisticated. Attackers use malicious URLs to phish for credentials or deploy ransomware via seemingly innocuous attachments. Executive or partner impersonation is another common tactic that has led to significant financial losses and data breaches in many organizations. Strengthening your defenses To counter these threats, it's crucial to adopt a layered defense strategy that includes: Identifying phishing emails: Train users to recognize signs of phishing, such as poor grammar or urgent requests for data. Two-factor authentication (2FA): Deploy 2FA, which has proven to significantly enhance security by requiring a second form of user verification. Link analysis and email encryption: Protect against data interception and unauthorized access with techniques like hovering over links to check URLs and using email encryption technologies like S/MIME and PGP. Deploy leading-edge cloud security The role of cloud security The cloud's scalability and flexibility are transformative, yet they introduce new vulnerabilities. In 2024, over 32% of breaches were due to exploited vulnerabilities, according to the Verizon Data Breach Investigation Report. This highlights the critical need for comprehensive scanning strategies beyond traditional methods. Addressing cloud misconfigurations Misconfigurations in cloud settings are a persistent challenge, with 62% of breaches involving compromised credentials, often due to misconfigured IAM policies or leaked keys, according to Verizon. Regular audits and automated scanning across cloud services are essential to detect and rectify these vulnerabilities. To help organizations navigate the complex landscape of cyberthreats from a position of strength, this webinar shares leading-edge cybersecurity insights. The security experts stress the importance of awareness, preparedness and the continuous evolution of security strategies. After viewing the webinar, identify your organizations security gaps with our free Cyber Security Risk Assessment. Watch on-demand webinar replay now: Navigating Cyber Threats: Insights for Resilient Security. Tags: Public Cloud Security Cloud Insights [ more ]
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Unlock the Roadmap to Healthcare's Digital Future
2025-03-31 17:03:16| The Webmail Blog
Unlock the Roadmap to Healthcare's Digital Future juli0507 Mon, 03/31/2025 - 10:03 Cloud Insights Unlock the Roadmap to Healthcare's Digital Future April 8, 2025 by Rich Fletcher, Global Marketing Director Healthcare, Rackspace Technology Link Copied! Recent Posts Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Related Posts Cloud Insights Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Cloud Insights Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Cloud Insights Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Cloud Insights Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Our new whitepaper discusses how the healthcare industry is experiencing a profound digital transformation and what strategies work best going forward. [ more ]
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