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Senior Contract Manager
2018-11-08 16:31:28| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. What connects the evergrowing Serco workforce is a passion for delivering great service To keep ahead we have too constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you Package description The appointed candidate will report to to General Manager Serco Services GmbH and will support the Serco business on the following areas Contract Management Business Development Relocation support available if applicable. Main responsibilities Reporting to the General Manager of Germany, the appointed candidate will undertake the following Technical, contractual and commercial management for the contracts as the Companys representative, ensuring quality of service as well as PL ownership, Contractual business planning and incontract growth. To develop and maintain a network of relationships with the customers, potential customers, partners and stakeholders in order to anticipate and meet customers and stakeholders existing and future needs Understand the overall Serco Europe Growth strategy, interlock and collaborate with European colleagues to achieve business goals. . Lead, develop and inspire direct reports and cultivate strong, competent and highly engaged teams. Ownership on all aspects of service provision Management of contingencies and emergencies Timely production and delivery of monthly governance reports. People management, including trainingtravel planning management, performance monitoring, periodic assessment and appraisals. Quality assurance, environment, health and safety on all contracts. Leading customer service excellence and a continuous improvement culture. Interlock with Serco opportunities throughout Europe. Ideal candidate The ideal canidate shall have the following experience and skills. The following requirements are considered essential University degree, or proven ability to perform the tasks commensurate with such a formal academic qualification. Extensive Management experience preferably in the Space andor Service industry but not essential. Ability to influence internal and external stakeholders to deliver positive results. Excellent interpersonal skills. Conflict management experiencecapability. The capacity of working in parallel on a high number of tasks in an orderly and disciplined manner. Excellent command of English, with proven written ability. A working knowledge of German language would be an advantage Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.
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senior manager
Category:Transportation and Logistics
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