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Senior Solutions Engineer Video Regional
2019-11-07 11:15:59| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Solutions Engineer Video Regional Brazil Sao Paulo Your Job The incumbent is responsible for technical proposal elaboration for infrastructure and media services, support technical contract negotiations and validations, carrying out technical analysis on potential or existing customer services and contractual committing satellite link performances. Emphasis is on the integrated teamwork approach by providing technical pre sales support tasks and postsales support on dedicated customer accounts. All technical solutions and services provided by SES are generated, validated and implemented through the Solution Engineering team, ensuring highest efficiency, technical excellence and optimized use of the groups assets. The incumbent provides an elementary role in the sales acquisition and service delivery process ensuring the Sales revenue targets. Your Responsibilities Drive the prequalification technical due diligence of new regional sales opportunities and the preparation of technical, infrastructure and media services proposals in response to customers service requirements, RFIs and RFPs The incumbent supports the Solution Engineering team during customer meetings and contract negotiations, works closely with the senior team members on major customer projects, and support by coordinating activities and drafting proposals. The incumbent offers bespoke technical solutions and indepth expertise during customer meetings and contract negotiations and represents also the company during regional trade conferences and exhibitions. The incumbent also provides the inputs to support the design and development of new products and contributes to competitor analysis The incumbent designs valueadded digital media solutions for content management and delivery The incumbent offers oversight of the assignment of customer services on the satellites and the optimization of satellite resources including the planning activities associated with replacement satellite transitions, service restoration plans and the development of new satellites and new satellite neighborhoods The incumbent translates contractually agreed SLAs into QoS, coordinates with customers, Commercial Operations and SES Engineering for the resolution of operational problems, and interfaces with the Global Service Delivery teams and other internal stakeholders to ensure that customer service support meets the expectations during the entire service lifecycle The incumbent supports the development and introduction of new business processes and the development and introduction of software applications The incumbent is selfsufficient, requires minimal supervision, works independently and is technically accountable in the region The incumbent generates technical training material and provides training sessions on relevant SES technical environment and services, towards regional team members and new recruits Coaches other technical team members in their skills development and progression . Your Competencies Ability to combine commercial savviness with technical expertise in order to efficiently assist the sales organization Proactive attitude, think outside the box and continuously try to find ways to improve the level of support Technical competencies OTT OVP practical knowledge at the functional and component levels incl and not limited Applications, Private CDN and Origin analysis, Ad delivery technology etc. Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams Ability to build and maintain relationships as well as the ability to gain a clear understanding of the customers businesses and requirements in order to be able to offer the customer bespoke advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations Ongoing knowledge and understanding of the market and developments in the customer base Good cultural understanding of variances within the region and as such the differences in market settings, customers expectations requirements Your Profile University or engineering degree e.g FH, TH, IST, BSc, MSc in telecommunications or related field At least 5 years of professional experience in relevant field Willingness to work in stress peaks and with remote colleagues in a global environment. Experience in satellite transmission analysis and solution engineering is an asset Experience in broadcasting technologies, content preparation and management, network architecture access schemes, data networking and engineering software development. Knowledge of the audiovisual media industry, Broadcasting technologies, DVB, OTT, IP, VoD, Practical knowledge at the design of OTTOVP systems Basic commercial understanding skills. Knowledge of satellite technology, standards and market trends for satellite communications, RF technology and equipment, communication protocols Fluency in English any other regional language being an asset Willingness to travel Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: video
solutions
regional
senior
Category:Transportation and Logistics
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