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Service Management Software drives customer satisfaction.
2013-10-16 14:31:42| Industrial Newsroom - All News for Today
Available on-premise or in cloud, IFS Metrix Service Management v5.6 offers complete end-to-end product spanning Android mobility, Windows Mobile, dynamic scheduling, and appointment booking. Workflow Designer and wizard-driven workflow engine facilitate rapid development and deployment of new processes. Multimedia Solutions Search function helps customer service representatives improve initial call diagnosis, offering self-service recovery actions and minimizing unnecessary field dispatches. This story is related to the following:Customer Relationship Management (CRM) Software | Scheduling Software
Tags: service
software
management
customer
Category:Industrial Goods and Services