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Service Management Software enables proactive service insight.
2013-09-25 14:30:44| Industrial Newsroom - All News for Today
With Astea Alliance 11.0, organizations can achieve accelerated revenue growth, proactive intelligence, process optimization, and customer satisfaction. Workforce Planning module lets organizations create, monitor, and proactively adjust plans in real-time to ensure optimal resource utilization across organization. Using Smart Checklist functionality, organizations can create unlimited, conditional branching checklists and learning guides to accurately diagnose, troubleshoot, and resolve issues. This story is related to the following:Process Optimization Software | Trouble Shooting Software
Tags: service
software
management
enables
Category:Industrial Goods and Services