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Simyo NPS scores highest among Dutch mobile providers, followed by T-Mobile
2017-07-20 17:34:00| Telecompaper Headlines
(Telecompaper) Simyo earned a net promoter score (NPS) of 30 in the second quarter, followed by T-Mobile Netherlands with 26, and then KPN with 22. Simyo was especially cited for its price-related points. About 70 percent of customers recommended Simyo for its price/quality ratio and 61 percent for its monthly costs. At T-Mobile NL, the price/quality ratio was also the most recommended reason, with the quality of connection/reach going to second place. For KPN, connection/reach is the most mentioned.
Tags: mobile
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dutch
Category:Telecommunications