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Slide Show: The 10 styles of CEO apology

2015-08-21 20:25:37| Beverages - Topix.net

There's one way to start an apology, and that's to write "SORRY" in capital letters before you say anything else. That's exactly what Spotify chief executive Daniel Ek did on Friday in response to confusion and anger over the music streaming service's new privacy policy and terms and conditions.

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