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Sports Events MCR Operator

2019-09-27 14:15:01| Space-careers.com Jobs RSS

About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Sports Events MCR Operator United States Hawley, Pennsylvania Your Job Monitor, operate, and support all of companys Sports Events global and domestic content distribution services. Perform occasional use services uplink, downlink, conversion, turnarounds etc. for the companys customers. Your Responsibilities Configure, test and execute Occasional Use feeds via Satellite, Fiber, or OTT Maintain and operate high end technical equipment and troubleshoot and fix technical issues Quality check feeds and recorded material to ensure it meets SES specifications Customer support initial point of contact for all companys clients during events responding via email, phone, and monitoring systems Supervise the functioning of technical components and make sure that they are active and problem free Accountable for managing events and ensuring that they are resolved while maintaining a detailed record of the problems and methods used to solve them Clearly and accurately, document any issue or faults and communicate them to key parties Manage escalation process till resolution including coordination with inhouse engineers and 3rd parties Your Competencies Highly responsible independent, diligent, proactive, and organized Service oriented and customer focused Good written and verbal communication skills and problemsolving capabilities Ability to execute several complicated tasks simultaneously Ability to operate under pressure and in a stressful environment Team player Your Profile 2 years of experience in satellite communications and customer service or equivalent technical training required 2year degree or equivalent combination of experienceeducation in RF, Satellite, Video, Audio, andor Electronics preferred Proficiency in English required other languages is highly desirable Demonstrated ability to operate RF spectrum analyzer required Proficiency in Word, Excel, and PowerPoint required Ability to work nights, weekends, and holidays required Sports knowledgeinterest preferred Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE

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