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Technical Marketing, Aviation
2013-10-24 16:36:27| Space-careers.com Jobs RSS
About Inmarsat Inmarsat was formed in 1979 and has been at the forefront of global mobile satellite communications ever since. We are the leading provider of voice and highspeed data communications for users on land, at sea and in the air. Inmarsat plc. is a FTSE 250 company with a profitable track record and significant growth aspirations. We operate in over 80 countries with more than 40 offices worldwide. The next few years will see the exciting realisation of business opportunities on Inmarsats existing fleet of 10 satellites, as well as the launch of Alphasat a joint venture with the European Space Agency and our 1.2 billion next generation satellites and services Global Xpress GX. Primary role purpose This is a key externalfacing position within the Aviation team responsible for ensuring Inmarsats customers, partners and prospects have access to technical support and expertise to promote and grow Aviation sales and support solutions and business development initiatives at the Inmarsat, partner and customer level. The principal role is to support the Regional Director for Aviation in order to achieve overall revenue performance and growth for Inmarsats Aviation Portfolio. This will include indepth technical support, technical sales and implementationtroubleshooting support to partners and customers plus support of partner sales and business development activities. The postholder will be the main technical authority supporting the Regional Director for the respective parts of the world and should have knowledge of satellite communication services and their access technologies including Global Xpress, SwiftBroadband, Swift64, Aero Classic services, Cisco Network solutions and iDirect technologies. Working with the Products and Services team the role will be responsible for marketoriented technical inputs aimed at evolving the Aviation service and solutions portfolio, including identifying and promoting opportunities for valueadded solutions and applications. Key Responsibilities Liaise with key target airlines and value added resellers to influence the early stages of Request for proposal RFPs Request for information RFIs to reflect Inmarsats offering. Serve as the key technical authority within the Aviation team take responsibility for communicating the technical capabilities of the Inmarsat networks to prospective customers and act as the interface between the commercial aerospace division and the products and services team to ensure that customer requirements and feedback shape product developments. Respond to RFPs in writing and in person provide cogent, technically credible and commercially persuasive responses to prospective customer questions. Employ extensive aviation technical knowledge and analytical skills to address customer questions around capability, system performance, network integration etc. Build a network of relevant technical contacts and decision makers across the aviation IFE space. Interface with key endusers and Value Added Resellers VARs to push the message of Inmarsat nosetotail services. Play a central role in supporting the commercial team to drive uptake of Inmarsat products and services and increasing revenue through prospective and existing accounts. Essential Knowledge and Skills BScBEng in a relevant technical degree or equivalent satellite communications telecommunications aeronautical engineering. A good amount of experience in a technical sales product development position within the satellite communications industry. Experience and knowledge of Internet Protocol IP networks and networking technologies. Experience proving robust technical advice and solutions to customers in the commercial or business aviation community. Clear and concise communication skills ability to articulate technical material to both a technical and nontechnical audience. Commercially astute proven ability to influence customer interactions and requirements in line with wider divisionalcorporate goals. Available to travel internationally. A desire to take the organization as far as it can go. A natural facilitator of communication across organisational boundaries. Entrepreneurial and acts with a high degree of integrity. Ability to face up to problems quickly and take action. A willingness to be selfcritical and learn from mistakes avoiding hubris. Acts within her or his circle of competence and knows the boundary. Desirable Knowledge and Skills Knowledge of Inmarsat aero products and services. Existing network of contacts in the InFlight Entertainment IFE and commercial aviation space. Key Inmarsat Qualities Inmarsat employees aspire to certain behaviours which support our wider corporate values, and lie at the heart of our continued success as an organisation. In this position, the following qualities are paramount Customer Excellence Customer Excellence applies to both our external and internal customers. It is about having a market orientated approach that enables the business to deliver what the customer wants. It is about organising activities, and making decisions that are based around information about customers needs, rather than what we think is right for them customer. It requires the development of longterm, collaborative and trusting relationships that combines customer needs with Inmarsat expertise. Enterprise Spirit Enterprise Spirit is about being agile and responding effectively to business opportunities within a changing environment. Its about being selfmotivated, resourceful, focused on output and making things happen. People with Enterprise Spirit are positive, enthusiastic, dedicated and not afraid to challenge the status quo. Open Communications Open Communication is about treating one another with respect and delivering appropriate, clear and focused messages. It is about fostering collaborative relationships, whilst maintaining individual accountability. It allows the best ideas to surface from anywhere within the organisation from those who have a genuine contribution to make. It cultivates an open environment that facilitates informed decisions, understanding and trust. To apply please send your CV and covering letter to Daniel Blackman Human Resources Inmarsat 99 City Road London, EC1Y 1AX Tel 44 07764 467 663 Email recruitmentinmarsat.com
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technical
aviation
technical marketing
Category:Transportation and Logistics
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