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The high price of retail returns - and how data can help

2019-09-26 14:35:00| Daily apparel & textile news and comment - from just-style.com

There's no escaping returns, but trying to change customer behaviour risks losing sales altogether. The trick is for retailers to manage the process more efficiently to minimise lost profits. Georgia Wickes and Hamish Wilson, of change management specialist Newton, explain the returns conundrum and how retailers should embrace the changing consumer landscape to ensure supply chains are fit for the future.

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Category:Consumer Goods and Services

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