As the next generation of travelers, Millennials will become the hospitality industry’s core customer within the next 10 years. For Millennials, interaction and experience are the prime reasons for traveling. They want the most novel and the most luxurious accommodation and service they can find, and they want it fast and reasonably priced. And whatever a Millennial’s opinion is, it’ll be shared through social media faster than it takes to call the concierge.
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