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United passengers can get money for lost bags, but collecting is tough

2015-01-09 02:00:34| Airlines - Topix.net

Travelers who paid United Airlines as much as $35 to check bags that went missing at Denver International Airport do have some consumer protections. The U.S. Department of Transportation says airlines that charge to check bags must refund the fee and pay the traveler up to at least $3,300 if the luggage is lost.

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