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What are operators doing to support their customers during the COVID-19 pandemic?
2021-05-27 02:00:00| Total Telecom industry news
The UK is heading into lockdown once again, with pressure building on the operators to deliver quality connectivity and support their customers during this difficult time May 27th AT&T are working with Walmart to offer people in financial hardship cheap or even free internet and wireless plans as part of the Emergency Broadband Benefit Program March 9th Vodafone launching communities.connected, offering unlimited data plans to the private and public sector at reduced rates so that they can support vulnerable people February 22nd Vodafone UK extend free mobile data to 150,000 more school kids February 12th With a lockdown half-term upon us, Virgin Media is extending its free TV offering by making a variety of entertainment, lifestyle and learning-based programming at no extra cost February 4th Virgin Media's ‘Help for Home Learners’ initiative will provide 1,500 laptops and mobile dongles to disadvantaged schoolchildren across the UK Lycamobile has partnered with the Department of Education to give eligible families 20GB of free data per month to support children’s learning until the end of the school year January 29th Zen lowers the price of its full fibre broadband packages by around 10% to support home schooling and remote working Virgin Media is giving all TV customers free access to popular kids programmes during lockdown, to last until the 3rd of March January 22nd Research from Assemblyshows that UK operators have spent around £940 million on supporting the public throughout the coronavirus pandemic January 18th Hyperoptic is offering free broadband packages for families to help facilitate home education January 15th EE extends its unlimited data offer for NHS staff, as well as a 20% discount on their bill. Community Fibre are offering 1-year full-fibre broadband for free to vulnerable London households to help with homeschooling January 14th Vodafone offering free and discounted access to online learning resources, including Azoomee, MarcoPolo World School, SchoolOnline.co.uk, and New Skills Academy. January 12th Virgin Media have announced a wave of customer support measures, including: making some pay and on-demand services available at no extra cost; zero rating the Oak National Academy learning resources website; providing 20GB of additional mobile data per month for families facing financial difficulties; and free data, minutes, and texts for vulnerable customers…read more on TotalTele.com »
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Category:Telecommunications