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Is Your Call Center Frustrating Customers?

2015-11-10 12:57:23| IT Services - Topix.net

Do employees at your customer service call center feel like they're dealing with more frustrated customers than ever before? New research from Mattersight offers some insights into why this might be. According to Mattersight, more than two-thirds of customers who speak to call center reps feel frustrated before they even place a call.

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ZTE Opens New R&D Center In Japan To Boost 5G Research

2015-11-10 04:10:20| wirelessdesignonline News Articles

ZTE Corporation (0763.HK / 000063.SZ), a major international provider of telecommunications, enterprise and consumer technology solutions for the Mobile Internet, is pleased to open a new Research and Development Center in Tokyo to focus on the development of 5G and other next-generation network technologies.

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Albertsons Culinary Kitchens & Technical Center Gets $4.8 Million Upgrade

2015-11-10 00:40:35| Grocery - Topix.net

The project, which was in development before the Albertsons-Safeway merger was announced, came to fruition this month in a 33,000-square-foot facility in "Our company is passionate about running really great stores, and key to that is providing our customers with the products they want, just as , Chief Marketing and Merchandising Officer. "As grocers, we love challenging our culinary team to come up with new Own Brands products that keep pace with the changing tastes and preferences of customers in every neighborhood we serve.

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Dow Chemical, MSU to open $10 million STEM learning center in Midland

2015-11-09 18:36:46| Chemicals - Topix.net

The Great Lakes Bay Region is getting a new $10 million STEM education center intended to motivate teachers and encourage students to pursue careers in science, technology, engineering and math. The Herbert H. and Grace A. Dow Foundation, the Rollin M. Gerstacker Foundation, the Charles J. Strosacker Foundation and The Dow Chemical Company Foundation are working with Michigan State University to invest $10 million into the Michigan State University STEM Center for the Great Lakes Bay Region, according to a Dow Chemical news release.

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Camp Grayling: Michigan Is Home To World-Class Training Center

2015-11-09 16:28:08| Country Lines Online

Northern Michigan is a destination for outdoor loverspaddlers, campers, fishermen and cross-country skiersand for military convoys carrying camo-clad soldiers to the largest National Guard training facility in the U.S. Camp Grayling Joint Maneuver Training Centers 147,000 acres sprawl across Crawford, Kalkaska and Otsego counties, neighboring Hartwick Pines State Park, the AuSable River, and Lake Margrethe. […]

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