je.st
news
Tag: management manager
Manager, Bid Management O3b mPOWER
2021-04-12 12:13:49| Space-careers.com Jobs RSS
Role Description Summary A key function of this role is to ensure a continuous optimization of internal stakeholders coordination keeping a customer centric approach to simplify complexities and expedite response times as targeting to exceed solution expectations and maximize O3b mPOWER value proposition over our proposals. The Bid Manager is the owner of the O3b mPOWER proposals processes of qualification, development and approval. The Bid Manager is the central orchestrator of all resources necessary to create and gain approval for competitive proposals. Specific Market SegmentsRegions may be assigned to each Bid Manager to build relationships with sales teams, establish accountability, and development market expertise. At the same time, the Bid Manager must remain flexibility to adapt to new challenges. The O3b mPOWER system opens a new world of possibilities to our customers and offers opportunities for continuous learning and development for all SES people involved on these exciting solutions. Primary Responsibilities Proactively participate in closing key sales opportunities driving the O3b mPOWER sales funnel for SES Networks Utilize O3b mPOWER knowledge and business expertise across sales, solutions engineering, commercial management, legal and other required areas to ensure strategic proposals, term sheets and contracts are developed to align with customer needs and are presented clearly and concisely with maximum impact Partner with Sales and other internal stakeholders in all aspects of key account proposal preparation and delivery, participating in customer engagements Capture and communicate learned best practices and processes in documented procedures and assets to create a continuous improvement of the Bid Management Process Demonstrate tactical and strategic mission to develop and deliver compelling proposals for qualified opportunities and to create bestpractice processes and models for future opportunities. Competencies Experience 10 years experience in Presales Commercial Sales roles Experience selling to key TelcoMNOs, large Enterprises andor Government Proven Solutions Engineering experience. Technical competence in understanding satellite and ground systems technologies, data networking principles, and operational support systems In depth knowledge of business process and risk mitigation Excellent interpersonal skills and the ability to engage and influence at all levels and areas of the organization Exceptional leadership in working with stakeholders within SES. Manage the work between many SES areas in order to consolidate the best proposal in minimal possible time. Innate drive to succeed taking initiative without close supervision proactively identifying ways to contribute to broader teams Resiliently deals effectively with pressure remains optimistic and persistent, even under difficult circumstances recovers quickly from setbacks adapts quickly to change Maintains accountability for individual results uses resources efficiently shows honesty and integrity Relationship building the ability to liaise with and influence other service groups and departments at all levels of the organization through persuasion, consensus building, facilitating and coordinating their efforts to create final project QUALIFICATION Bachelors Degree in electrical engineering preferred, Business or Data Communications Masters Degree or MBA Business Administration andor Finance from an internally recognized university is preferred Willingness and ability to travel domestically and internationally preferred Fluency in English, additional Spanish language as strongly preferred Other languages as additional assets Apply HERE
Tags: management
manager
bid
management manager
Operation Manager, Service Management Center
2020-12-04 13:12:30| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY You as the Operation Manager will lead the 247 operations. It is your responsibility to ensure that the companys video services are operated at the highest standards. You are responsible to implement the right tools, procedures and working methodology to maximize the teams responsivity and ability to deal with any situation. You are responsible for service assurance and monitoring, assess and solve outages, log and create outage reports, first line point of contact for our customers and escalation management. These tasks are executed according to standard operating procedures SOPs. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Lead the local team of Playout Operators and Supervisors in Munich Manage ongoing shift patterns and staffing, including recruitment when applicable Manage both team and individual team member performance and progress Ensure local trainings and knowledge transfer to the team as well as to individuals Manage and constantly improving the ongoing activities in Video Operations Manage and improve the Operations Tier1 Technical support capabilities Lead and document outage investigation processes in order to avoid future failures Build interfaces with technical department, commercial department and customer care Responsible for internal and external customer facing reporting SLA, RFO, etc.. Responsible for introducing, maintaining and enforcing SOPs Responsible for maintaining and smooth operation of all OSS tools NMSs, ticketing system etc.. used by the SMC and reporting about issues to the relevant department Report to the companys management on outages and their status First line support for Tier 1 customers Manage Capex and Opex assigned to this department Coordinate with other SES facilities and managers to align on SOPs, systems and improvements COMPETENCIES Strong people management skills Excellent teamwork and crossfunctional cooperation Proven record leading customer service activities, including leading crisiss and managing problematic andor demanding customers Constant motivation to drive improvements Ability to work and make decisions under pressure in a stressful environment Independent, structured, solutionoriented and reliable approach Available after normal working hours Willingness to work shift if required QUALIFICATIONS EXPERIENCE An engineering degree or equivalent academicprofessional qualifications Minimum five years experience in a Service Management Center Familiarity with the technical aspects of the provisioning chain of services Familiarity with the principals and components of RF, Satellites, Video, sound, electronics Proven ability to envision, initiate, create, document and implement companys procedures, processes and workflows Proven ability to build and execute reporting processes both internally and externally Fluency in English, both oral and written. Fluency in German highly desired SES is an Equal Opportunity and Affirmative Action Employer Apply HERE
Tags: service
center
management
manager
Manager, Asset Management
2020-05-25 15:14:20| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY The Asset Management AM Team identifies and allocates capacity to enable sales deals, the development of new products and optimizes the utilization of SES inorbit assets across the global GEO MEO satellite fleets as well as the supporting platforms for the mutual benefit of customers and SES. The Manager, Asset Management O3b mPOWER works as part of the Asset Management AM team primarily to Independently manage and proactively contribute to the integration of new customers andor products onto O3b mPOWER constellation. This role focuses on the optimization of the satellites and gateways resources based on the commercial opportunities and product characteristics. The planning perspective shall include a broad perspective within the context of GEO MEO multiorbit planning landscape and Lifecycle Service Orchestration LSO architecture. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Responsible for the management and development of processes as well as day to day activities for satellite and gateway resources of O3b mPOWER through Capacity Planning and Optimisation tool CPO and Adaptive Resources Control ARC SIMULATOR or any other interim planning tools within the overarching SES network architecture in both short and longterm timeframes. This includes as part of the presales process, advise on resources availability for O3b mPOWER constellation and approve resources as per the Lead to Order flow to enable the Sales to meet their revenue targets. proactive analysis of O3b mPOWER constellation and gateways resources optimisation scenarios to facilitate sales deals that may not otherwise be possible due to a lack of suitable resources. This entails indepth knowledge of each customers technical and commercial requirements as well as the technical characteristics and capabilities of the O3b mPOWER Product Offering proactive approach to resolving any identified potential contention issue for O3b mPOWER constellation and gateways to determine if there are alternative SES fleet resources that can meet the needs of all involved customers to maximize SESs revenue. Escalate contention and drive the resolution as per existing escalation process as required Responsible for continuing development of Asset Management requirements for O3b mPOWERrelated resources management and optimization tools and processes as well as other corresponding components of Business Support Systems BSS and Lifecycle Service orchestration LSO architecture. In particular drive O3b mPOWER interim resources planning tools readiness and O3b mPOWER CPOforARC contribute to the overall development of CPOforARC including overarching Fleet resources planning capabilities, ARC Fleet Manager and any other planned networks automations contribute to Customer Relationship Management CRM system requirements proactively advise on process enhancements to fulfil AM tasks within the Leadtoorder and Ordertofulfilment CRM flows. develop automated resources availability reporting scheme for O3b mPOWER constellation and gateways, and contribute to the enhancement of Capacity Analytics dashboards, which are the tools used by Sales on a daily basis as a first insight into what inventory they have to sell. As part of Emergency Response Team contribute to the AM input to complex e.g. sc failure, gateway failure contingency and restoration activities. This requires understanding the requirements of individual customers on the O3b mPOWER constellation, how and for what they are using the resources and what alternate resources would be suitable for them. This is an iterative process of communicating with Transition and Contingency Planning, Sales and Solution Engineers to find a suitable solution in the shortest possible timeframe. Proactively contribute to the development of solutions with complex MEO and GEO resources assignment issues, liaising and communicating with relevant AM teams, Solutions Engineers, Sales Directors, Commercial Managers, Product Development and Transition team as required Lead or proactively contribute to project teams for projects assigned by line manager examples of such projects are the development of new modules in the CPO tool to further enhance the overall teams ability to effectively manage assets, development of new tools and processes that support the evolution of the Asset Management teams ability to support the business requirements, provide input into MA and other strategic projects etc. COMPETENCIES Understanding of telecommunications networks principles and architectures and how they interact within the platform and the satellite resources Understanding of satellite resources management principles Advanced data analytical skills to develop and advance optimization tools Analytical and financial acuity required to balance commercial concerns with technical constraints Demonstration of the ability to be a team player, take initiative, be flexible, take leadership and be decisive is essential A strong ability to organize, prioritize and handle multiple timesensitive tasks in a demanding environment Excellent verbal and written communication skills, able to communicate effectively with customers and colleagues. QUALIFICATIONS EXPERIENCE Engineering bachelors degree Masters preferred or demonstrable equivalent work experience in lieu of formal qualifications 57 years professional experience with 3 or more years in capacity management andor optimization of satellite or terrestrial networks Technical knowledge of platform technologies, satellite technology, satellite network operations and earth stations is a plus Good understanding of CRM and financial tools is a plus Ability to work well in a multicultural, international environment Excellent verbal and written communication skills in English Strong computer literacy, Strong programming skills in Java, Python, R, ExcelVBA andor MATLAB is a plus High level of accuracy and attention to details Strong analytical skills OTHER KEY REQUIREMENTS COMMENTS The AM job requires a proactive approach toward complex tasks related to optimization of the utilization of the SES inorbit assets WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
Tags: management
manager
asset
asset management
Sites : [1]