je.st
news
Tag: call center
Water Bureau Call Center
2014-03-12 22:58:00| PortlandOnline
Tags: center
call
water
bureau
Cox trimming 246 La. call center jobs
2014-02-27 19:13:34| Telecom - Topix.net
The Advocate reports the company is setting up seven "Centers of Excellence" nationwide that will focus on matters such as account services, sales and technical support.
Manual Dial Call Center Software ensures compliance.
2014-02-10 14:32:07| Industrial Newsroom - All News for Today
With Castel CallPoint™, agent selects number to call and software completes full verification against local, state, and federal rules before clearing call for agent to take action, assuring strict compliance adherence. Program is available with digital voice recording, voice and speech analysis, and real-time business intelligence center. It can track agent productivity, prioritize inbound calls, and coordinate transfer of voice and data. This story is related to the following:Communication Systems and EquipmentSearch for suppliers of: Business Intelligence Software | Calling & Signaling Systems
Tags: software
center
call
manual
Covered California Call Center Helps Thousands Enroll in Health Care Plans
2013-10-09 19:47:31| IT Services - Topix.net
By Bay City News Service Over the past week, workers at a state healthcare exchange call center in Concord have fielded an influx of calls from thousands of Californians looking to enroll in health care under the Affordable Care Act.
Cloud-Based Call Center Software disrupts payment fraud.
2013-07-29 14:29:42| Industrial Newsroom - All News for Today
Capable of eradicating conventional payment fraud, friendly fraud, and internal fraud, SecureBuy 2.0 grants option to remove full card data from call center completely. Standard version includes passive authentication, inline terms and conditions, and biometric signature capture, providing indisputable proof of purchase. Adding active authentication, Pro version requires customer to provide payment information and confirm order via secure website while on phone with call center agent. This story is related to the following:Anti Fraud Software | Data Security Software
Tags: software
center
call
payment