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Manual Dial Call Center Software ensures compliance.

2014-02-10 14:32:07| Industrial Newsroom - All News for Today

With Castel CallPoint™, agent selects number to call and software completes full verification against local, state, and federal rules before clearing call for agent to take action, assuring strict compliance adherence. Program is available with digital voice recording, voice and speech analysis, and real-time business intelligence center. It can track agent productivity, prioritize inbound calls, and coordinate transfer of voice and data. This story is related to the following:Communication Systems and EquipmentSearch for suppliers of: Business Intelligence Software | Calling & Signaling Systems

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