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Ground Station Operator

2018-07-16 12:28:28| Space-careers.com Jobs RSS

For our activities in the European Space Agency, we are currently seeking to employ highly motivated and enthusiastic Network Operations Centre NOC Technicians to work in an exciting innovative international environment. The NOC Technician will be part of an integrated team which provides 247 monitoring and control of Telemetry, Tracking and Command TTC stations of the ESTRACK ground station network, Operational IT and Operational Control Centre services at ESAs European Space Operations Centre in Darmstadt, Germany. The team, located in the ESOC Network Operations Centre, provides support using a variety of computer and network hardware and software. The NOC acts as the first point of contact for users, missionsprojects and second line support teams. Main Responsibilities Your main tasks and responsibilities as NOC Technician will include Liaise with spacecraft and mission operations engineers as well as staff on duty at other support units, ground stations and external Agencies to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilization of resources provided by the ground segment facilities. Supervise and coordinate scheduled support activities. Monitor the progress of station configurations for satellite passes through voice coordination or remote monitoring systems. Schedule Ground Stations and OCC facilities in realtime outside normal working hours. Configure and monitor station configurations for satellite passes as well as data transmissions and performance. Respond immediately to any anomaly affecting operations relevant procedures shall be initiated and 1st line maintenance activities executed as required in order to restore operations. Document and track anomalies, call out 2nd3rd party supportescalate and followup on incident resolution. Reporting and documentation. Act as first line of contact for users of critical systems. Provide 1st line computer and network support to all eligible users including incident, problem, change request and user requestcomplaints handling. Actively monitor all operational IT systems, applications and networks and react immediately on potential issues or outages by Logging and escalating incident tickets according to procedure Identify the impacted servicesusers and inform all relevant parties Initiate incident resolution or mitigating actions to restore the service asap Call outescalate to 2nd line support or external providers according to procedure Followup on incident resolutionprogress and inform interested parties of the status Prioritise work according to criticality of systems, schedules and targets. Operation, fault finding and repair on the network and on active network components CISCO using Ethernet and TCPIP protocols and by logging oncommanding active network components. In line with procedures perform contingency and scheduled reconfigurations, hardware and software maintenance, test and remedial activity, so as to minimise resource impact. Perform various housekeepingadministrative duties. Work to predefined schedules and service levels, actively participate in recommending technical and procedural improvements to benefit the service. Provide round the clock cover in a rotating shift pattern, with adequate information handover between shifts. Maintain a log of all relevant activities and events. Attend user meetings, briefings, user groups and workshops as required. The Ideal Candidate Essentials The successful candidate will bring A very good understanding of Local and Wide Area Network Intranet, Internet communications Decisiveness and accountability Fluency in English spoken and written A good understanding of IT networking WANLAN concepts, technology and troubleshooting Strong service ethic responsive and courteous when handling user calls Problem Solving aptitude PC literacy MS Office Products Familiarity with operational environments Teamplayer skills, ability to interface with technical and management personnel. Note This is a 247 position candidates must be able to work rotating shifts. Desirables The following would be seen as an asset Previous experience with remote operations of a network of unmanned satellite ground stations or with local operations and maintenance of a manned satellite ground station Sound understanding of ESTRACK ground stations functionality, configurations requirements, and operations constraints Interest in and ability to coach train other staff Some knowledge of VMS, Unix, Console Works, NetBackup, CDROM production, CiscoWorks, HPOV, CISCO Firewalls, QIP, MS Windows operating systems, ITSM tools A good understanding of IT securityconcepts, technology and best practices Knowledge of ITIL , certification a plus Knowledge of, or proven ability of linear faultfinding, diagnosis and resolution methodology. Application procedure All applicants must hold a current valid work permit for Germany or be EU nationals. If you see yourself as a suitable candidate for this role, and you wish to submit an application, please send your updated CV to Alina.Cantoriuserco.com not later than 220718, or apply online by following the below link.

Tags: ground station operator ground station

 

Syniverse appoints former FBI agent as its new Chief Security and Risk Operator

2018-07-11 02:00:00| Total Telecom industry news

Syniverse has announced that Philip Celestini will become the company's new chief security and risk operator (CRO), with effect of the 16th July. Celestini is a former FBI special agent…read more on TotalTele.com »

Tags: security agent risk chief

 
 

Brexit prompts Heathrow operator Ferrovial to move international HQ out of UK

2018-06-26 13:11:28| BBC News | Business | UK Edition

Spain's Ferrovial says it plans to move its international base to Amsterdam because of Brexit.

Tags: international uk move operator

 

Want to be a better stocker operator? Check out how BEEFs National Stocker Award winners do it

2018-06-21 21:27:47| Beef

While the stocker segment is unique, the challenges can be very similar from one operation to the next. Check out how winners of the National Stocker Award face those challenges.

Tags: it do check national

 

Satellite Systems Operator

2018-06-20 10:26:20| Space-careers.com Jobs RSS

Sky and Space Global Ltd ASX SAS, Sky and Space Global or the Company is looking to recruit several Satellite systems operators. Description SAS is seeking talented engineers to join our team, a part of our satellite communication network project. This position is primarily to operate and monitor a fleet of communication nanosatellites in LEO. Tasks include monitoring and operating during all phases of satellites lifetime, starting launch, through nominal operations to deorbit. Some tasks will involve writing new procedures, testing and verification of various types of procedures on a simulator and execution in space, supporting satellite launch, commissioning and IOT in orbit testing, as well as monitoring the fleet during nominal operations, trend analysis and fault handling and decommissioning at the end of life phase. At least 1 year of handson satellite operations in required, and a science engineering degree, as well as good English skills written and spoken. Knowledge of satellite communication and SW orientation in different languages is an advantage. The position is fulltime and will be located at our facilities in the UK. A competitive salary and benefits package will be provided. This position is available to all nationalities. Position Summary The satellite operator will work within our space operations division. The position includes Daily satellite telemetry reviewing, routine health checks and trend analysis execution, supporting special activities on satellites and operating a remote satellite ground center as well as in orbit Testing. The job requires working independently, as well as excellent solving problems and decisionmaking skills. The successful candidate must have good engineering skills and be experienced in all satellite operations aspects as well as satellite telemetry and commanding. Interactions with international technical teams will require the operator to have excellent written and verbal communications skills. Responsibilities Daily satellite health checks Trend analysis and fault detection Managing faults and detected anomalies quickly and safely Supporting writing and validation of new procedures Operate different ground station SW and HW Interface with internal engineering team Work with remote operations management Excel at supporting multiple tasks and managing between tasks Help SAS change the world for good Performs other duties as assigned Qualifications Demonstrated ability to work with both technical and management customer representatives Ability and willingness to succeed in an intellectually challenging, fastpaced, commerciallydriven development environment Comfortable working in open, collaborative environment Strong written and verbal communications skills Must have a technical background and be adept at working and solving technical issues Excellent communication skills to deal with problems and anomalies Excellent organizational skills to handle scheduled tasks Ability and willingness to thrive in a fastpaced, rapidly changing work environment Driven, highly motivated, and committed to improvement Ability to add something unique and positive to our team Desired Skills and Experience Minimum of 1 years professional relevant working experience in the satellite operations industry Specific experience with satellite telemetry and command systems Experience in fault and anomaly investigation Familiarity with different satellites as well as communication satellites Software orientation Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Tags: systems operator satellite satellite systems

 

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