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NWRA Announces Support for The Recycle Act

2021-03-26 07:00:00| Waste Age

Arlington, VA  The National Waste & Recycling Association (NWRA) announced its strong support for U.S. Sens. Rob Portman (R-OH) and Debbie Stabenows (D-MI) and Reps. David Joyce (R-OH) and Dean Phillips (D-MN) Recycling Enhancements to C

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Software PA Support Engineer

2021-03-25 11:12:02| Space-careers.com Jobs RSS

We are looking for a Software PA Support Engineer E3 to join our Modis Aerospace team, working onsite at the European Space Agency in the Netherlands. Modis has proudly supported the Aerospace Defence industry in the Netherlands for decades. Our partnership with the European Space Agency ESA has been one of the many success stories allowing our people to expand their career horizons. Modis experts are contributing to some of the most important technical advances in Aerospace and Defence which impact the way we live our lives today, through specialised engineering expertise and other required skillsets. This could be your future. Become part of our successful team! General tasks to be performed Contribute to the establishing of the programmatic and technical software PA requirements within the framework of the ESA Software policy. Evaluate Contractors plans, technical specifications and efforts proposed for the execution of the SW PA programme. Monitor and evaluate SW PA analyses, reports and technical notes. Participate to project reviews, meetings, Configuration Control Boards, Nonconformance Review Boards and Software Review Boards. Prepare design tradeoffs, analyses and reports using metrics to support project decisions. Participate to software product evaluations and process assessments. Establish and maintain databases to track NCRs, RFWs, action items etc. as required. To successfully perform the above mentioned tasks, the following background experience is required Masters degree in Software Engineering or Computer Science with background on Space Engineering. At least 4 years of relevant professional work experience. Familiarity with space product assurance practices together with a good working knowledge of appropriate working tools. Practical experience in applying ECSS SW standards. Knowledge and proven experience in the following areas Configuration management of complex systems. Software engineering and PA in critical applications. Experience on or knowledge of the following areas would be considered as an asset for this position Agile practices e.g. Scrum Master Product Owner other Agile frameworks as SAFE, Lean or Kanban. Quality assurance for Machine Learning models. Big Data software architectures and lifecycles. Data quality assurance. Cybersecurity assurance. Handson experience with static code analysis and tools. Alternative software development lifecycles, continuous integration and tools. About ESAESTEC The European Space Agency ESA has sites in several European countries. The European Space Research and Technology Centre ESTEC, has grown into ESAs largest establishment and the technical and organizational hub of Europes space sector. Missions designed and tested at ESTEC are circling Earth, have landed on planetary bodies and have probed far into the Solar System. The infrastructure and equipment assembled here, together with the expert knowhow of its 2800 personnel, make ESTEC a unique resource for Europe. The work done here by teams skilled in every aspect of engineering for space has enabled the creation of novel communication, navigation and information services, creating new jobs and growth while improving the lives of European and world citizens. Please send your CV to recruitmentaerospacemodis.com before 22042021

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Onsite Support Engineer for the Galileo Security Monitoring Centre

2021-03-23 14:12:30| Space-careers.com Jobs RSS

On behalf of the European Space Agency we are recruiting an onsite Support Engineer E3 for the Galileo Security Monitoring Centre to join our Modis Aerospace team initially in the Netherlands. Modis has proudly supported the Aerospace Defence industry in the Netherlands for decades. Our partnership with the European Space Agency ESA has been one of the many success stories allowing our people to expand their career horizons. Modis experts are contributing to some of the most important technical advances in Aerospace and Defence which impact the way we live our lives today, through specialised engineering expertise and other required skillsets. This could be your future. Become part of our successful team! Specific tasks to be performed Follow up and coordinate the daytoday GSF, SOIF and SECMON AIV activities at GSMCFR and ES liaising with WP2X industry, WP1X industry and GSA GSMC. Follow up the deployment and onsite AIV planning through participation to the Mid Term Planning Meetings MTPs, Short Term Planning STP meetings and Change Control Boards CCBs. Liaise with the ESA Project Office in ESTEC on both urgent and daytoday matters potentially affecting the Galileo service continuity or limiting OPS capabilities. Review AIV documentation RVM, Test Cases, Test Procedures at segment and system level, especially those related to Site AIV activities and provide duly comments in relation to the review schedules. Support the planning of GSF, SOIF and SECMON Delivery Review Boards DRB and their associated test campaigns. Follow up the GSF, SOIF and SECMON onsite qualification activities both at system and segment level, reviewing the evidence contributed by the developing contractor WP2X. Follow up the test campaigns, in particular for tests executed on site. This includes attendance of TRRs, witnessing of test execution, review of test results and ensure the timely delivery of test logs to the data processing teams. Follow up the closure of GSF, SOIF and SECMON related anomalies as part of the Anomaly Review Boards and NCRs as part of Nonconformance Review Boards, either at segment level internal or resulting from systemOPS activities external, ensuring that critical issues are solved with maximum priority and any Work Arounds are duly validated. Support the GSMC Operators in their operational validation tasks, liaising with the technical experts in ESTEC and Industry and ensuring the operability of the delivered infrastructure. Participate, as requested, in Galileorelated reviews and technical evaluation boards, in particular contributing to GSF, SOIF and SECMON qualification reviews, intermediate DRB reviews, system and operations reviews To successfully perform the above mentioned tasks, the following background experience is required Masters degree or equivalent qualification in Engineering, physics or Computer science with proven knowledge and experience in the fields of Algorithms, Navigation and related data The candidates must be eligible to obtain a Personal Security Clearances PSC issued by their national security administrations. Essential skills Knowledge and experience in GNSS Systems Knowledge and experience in IT test and verification as well as deployments Knowledge and experience in the analysis, architecture and development of IT solutions Experiences in procurement of industrial activities Knowledge and experience in IT technology including virtualization and networks. General skills Full command of English language oral and written Autonomy in writing minutes of meetings, technical notes, specifications and reports in English Good inter personal skills and team spirit Previous working experience in a multinational environment Good knowledge of MS office tools Good knowledge of DOORs Organization, good practical sense, being able to work effectively in a team and be able to autonomously take decision in his field of responsibility Availability and willingness to travel for missions inside or outside Europe. Following skills are considered an advantage Knowledge and experience of the Galileo Public Regulated Service PRS including its operations, architecture and implementation. Knowledge and experience in securitycyber domain, including Knowledge of SIEM architecture, tools and concept of operations for a Security Operations Centre Understanding of correlation rules definition and deployment in operational environment Knowledge of common attack techniques and targets, such as authentication, authorization, data validation, denial of services, etc. Understanding of triaging and analysis of security logs About ESAESTEC The European Space Agency ESA has sites in several European countries. The European Space Research and Technology Centre ESTEC, has grown into ESAs largest establishment and the technical and organizational hub of Europes space sector. Missions designed and tested at ESTEC are circling Earth, have landed on planetary bodies and have probed far into the Solar System. The infrastructure and equipment assembled here, together with the expert knowhow of its 2800 personnel, make ESTEC a unique resource for Europe. The work done here by teams skilled in every aspect of engineering for space has enabled the creation of novel communication, navigation and information services, creating new jobs and growth while improving the lives of European and world citizens. Please send your CV to recruitmentaerospacemodis.com before 05042021

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Iowa and Nebraska show support for beef producers

2021-03-19 19:46:00| Beef

Iowa has declared April as "Meat on the Table" Month.

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Team Leader, Site Support EMEA

2021-03-19 17:12:38| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY Supervise the regional ServiceDesk activities to support the Global SES IT Service Desk objectives, providing first level Service and Support for all office IT systems and applications deployed within SES. Ensure that customer expectations are met or exceeded. Ensure that the staff are meeting or exceeding expectations with respect to performance, defined metricsbenchmarks, and KPIs, and that standards and processes are followed to provide effective customer service and meet requirements. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Supervise the regional efforts to maintain and respond to the global Service Desk incidents, requests and problems. Take on, as necessary, the role of Incident Manager for incidents handled by the ServiceDesk to coordinate the necessary process activities for the restoration of affected services. Act as a regional escalation point for users, customers, ServiceDesk agents, and other ISS colleagues for requests, incidents, and problems and communicate appropriately internally and to customers. Make decisions consistent with guidelines established by ISS management. Act as regional point of contact for colleagues outside of the ServiceDesk for the purpose of coordination of established ServiceDesk activities such as Employee onoffboarding Ensure the regional Service Desk staff is integrated in the Global team and follows SES standards and processes CoBIT, ITIL, Security and other IT related Ensure that regional Service Desk is adhering to and promoting the adherence to SES official policies, procedures, and standards. Oversee the global ServiceDesk work queues and delegate andor escalate work as necessary maintaining adequate prioritization. Maintain balance between meeting established SLAs with ability to close minor incidentsrequests quickly. Maintain, support, and promote channels of continuous communication within the ServiceDesk and to other ISS teams such as daily andor weekly meetings Contribute to quality control activities such as but not limited to ensuring agents are documenting work performed, identifying gaps, and providing team training when necessary. Proactive leadership and participation in the ServiceDesk activities to communicate, as necessary, service status changes, advisories, or updates to appropriate stakeholders via established designated channels. Train, coach and mentor Service Desk agents Be able to, when required, to perform the duties of other ServiceDesk agents, particularly if staffing levels are low or during times of surging workload Provide data and reporting of KPIs and trends to Global IT Service Desk management and other IT departments, adhoc, weekly, monthly and as needed Lead projectlike activities that the ServiceDesk is engaged in such as quickinformal engagements, or work requiring distributed and collaborative participations for a unified goal. Maintain scheduling and oncall activities and coordination Maintain and track regional budget and related expenses. Engage with customersusers to set expectations andor provide conflict resolution Follow SES Vendor Management Procurement practices for requisitioning andor ordering equipmentsupplies Manage local Vendor relationships in cooperation with IT Support Management and Vendor Management Ensure support procedures are fully documented and kept up to date Engage with other regional Team Leads to ensure activities are coordinated and adhering to global objectives and practices. Participate in afterhours oncall rotation for enduser support COMPETENCIES Ability to work independently and as a strong team player Be absolutely service and customer oriented Ability to multitask and work under pressure Thorough understanding of operational Principles Excellent understanding of computer hardware and operating systems Windows 10 Thorough understanding of Microsoft Office products Office 365, Office 2016, and prior Thorough understanding of Cloud fundamentals Working knowledge of Azure service portal and the ability to navigate it. Sound technical understanding of the IT landscape and related technical skills Effective at communicating with internal and external customers Excellent organization, coordination and administration skills Sense of urgency, initiative and drive to get things done High attention to details Ability to work at in a fast pace environment, under pressure, without compromising professional standards Ability to delegate Ability to embrace and facilitate changes Capable of working within a multi team, crossfunctional environment. QUALIFICATIONS EXPERIENCE Minimum 4 5 years experience in Service Desk environment or management in related field Bachelors degree or experience in similar position In depth knowledge of Service Desk ITIL founded processes and procedures. Excellent people management skills Excellent Customer Service skills Ability to work independently Experience in deploying industry process standards such as ITIL and COBIT OTHER KEY REQUIREMENTS COMMENTS Key performance indicators First response and rate of first call resolution ServiceDesk Backlog volume ServiceDesk backlog age Agent utilization Customer satisfaction Other requirements This position requires the incumbent to be OnCall Fluency in English any additional languages represent an asset Ability to work internationally in a matrixmanaged, resultsoriented environment Strong analytical skills and business acumen Openness for new technologies and ready for change Apply HERE

Tags: site support team leader

 

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