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Heathrow Airport apologises for IT failure disruption
2020-02-16 22:02:00| BBC News | Business | UK Edition
The airport says "manual contingency processes" are in place to help travellers on their way.
Tags: failure
airport
disruption
heathrow
Sonos apologises for revealing customer email addresses
2020-01-30 19:07:36| BBC News | Business | UK Edition
It was writing to people who were unhappy about a decision to stop updates to the firm's older speakers.
Tags: email
customer
addresses
revealing
Insurer Aviva apologises to mistaken Michaels
2020-01-28 02:06:13| BBC News | Business | UK Edition
Several thousand customers receive an apology from Aviva after they were all wrongly called Michael.
Tags: mistaken
michaels
insurer
aviva
Harry and Meghan: Hagan Homes apologises over housing ads
2020-01-25 15:56:41| BBC News | Business | UK Edition
Hagan Homes says its homes "fit for part-time royalty" campaign was intended to be "light-hearted".
Twitter apologises for letting ads target neo-Nazis and bigots
2020-01-16 01:04:19| BBC News | Business | UK Edition
Social network apologises for allowing the use of discriminatory ad keywords it had meant to ban.
Tags: target
ads
letting
twitter