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Administrative Support Operator
2020-05-27 11:14:15| Space-careers.com Jobs RSS
Job Introduction At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an Administrative Support Operator, based in Frascati Rome. Main Responsibilities We currently have an exciting opportunity for an Administrative Support operator, based in Frascati RM area, main duties are Orchestrate different activities to organize events such as Trainings and Meetings from the administrative, logistical and technological perspective on the basis of customer predefined processes and procedures. Support on the administrative aspects of meetings and trainings. Manage customer missions requests. Manage Travel needs of externals attending Customer meetings. Provide assistance to Customer staff and externals in cases of travel emergencies strikes, cancellations. Ensure proper classification and dispatching of customer requests to other services, Customer reference staff or to external providers, when needed. Contribute to Continual Service Improvement, maintenance of operational procedures. Provide quantitative and qualitative feedback at regular intervals to the Service Manager on the main issues encountered in the reported period. Successful Candidate The successful candidate will bring Sound knowledge of MS Office tools. Proactive and demonstrated problem solving skills. Ability to work independently and manage multiple task assignments. Passion for helping nontechnical staff, good and easy contact approach with user. Excellent written and oral command of English. Knowledge of another EU language other than English is not mandatory but would be an asset. Capability of integration in an internationalmulticultural environment, rapid selfstarting capability and experience in team working are mandatory. Capacity of working under pressure At least 2 years of work experience in a similar position. Proven experience in MS Office tools usage. Experience with ticket management tools ServiceNow, HelpdeskAdvanced, Remedy or similar tools. Experience with intranets, extranets, Portals, and collaborative tools. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.
Tags: support
administrative
operator
administrative support
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