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KPI NRT Tool Engineer mfd
2021-07-07 15:14:17| Space-careers.com Jobs RSS
Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission EC contract to Spaceopal is more than just its satellites in space. Galileo Service Operations will provide highquality positioning, navigation and timing services to users across the whole world as a civilcontrolled service with guaranteed continuity of coverage. Tasks and Responsibilities The Spaceopal SPO KPI NRT Tool Engineer is a member of the SPO Technical Team. The role requires liaising effectively across all SPO teams and with other GSOp teams, promoting the related information transfer as for tasks described below. Processes and activities to be managed and overseen are primarily, but not limited to, the following Gaining deep knowledge of the structure of KPI and metrics of GSOP and the evolutions regarding them, agreed with GSA or expected or potential Mastering the use of the KPI tool adopted in SPO and knowing very well the entire chain of tools that concur to the KPI monitoring, control and reporting also at CTM side Data collection and producing the KPI Reports Reviewing any KPI violations and recommending any correction actions Analysing any changes to the KPI Regime including Validation Mastering the tool REALISM for NRT Monitoring of the service performance and system status Provision of an updated and periodical status of the system and service performance, highlighting possible warning HeShe will be responsible for the management of tools related to KPI reporting and monitoring as well as NRT monitoring of performances. Required qualification and experience University degree in a relevant field e.g. Commercial Engineering, Economics, Engineering, Physics, Computer Science, Telecommunications or Electronics, appropriate high school degree or relevant work experience Experience in similar activities, better if acquired in Space or Defence programs, or in highly securitysensitive commercial sectors e.g. Finance Experience in the Galileo program, and especially knowledge of the Galileospecific accreditation processes and methodology, will be a preferential factor Indepth knowledge and experience of methodologies involved in the service level management KPI, metrics, calculation of liquidated damages Indepth knowledge and experience of methodologies involved in system and service monitoring The job requires also Fluency in written and spoken English Fluency in Italian andor German is appreciated Strong attitude to team work, great communicator internally and externally, even in demanding situations Handson mentality and systematic, selforganized, able to prioritize way of working Fluency in standard office automation tools MS Office, Email, Internet, etc. Knowledge of programming languages Work location Spaceopal Headquarter Munich, Germany It could be necessary to spend time periodically at the GCCD Oberpfaffenhofen, Munich, Germany andor at the GCCI Fucino, Italy. It could be necessary to participate to meetings in the above locations and in other relevant project locations in Europe. Openings 1 The position is full time.
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