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South Wales Police Revolutionises 999 Service with IP Telephony and Collaborative Contact Centre

2013-06-26 06:00:00| Industrial Newsroom - All News for Today

The OpenScape portfolio delivers better first call resolution with single Public Service Centre call handling<br /> <br /> MILTON KEYNES, England - South Wales Police has consolidated all call handling to a single Public Service Centre which now handles both non-emergency and emergency calls. The Centre, which is one of the first to do so, has already generated internal cost savings on South Wales Police's entire voice estate and its contact centre estate.<br /> <br /> Siemens Enterprise ...This story is related to the following:Telecommunications Services

Tags: contact service south centre

 

Sangoma's Lync Express Awarded 2013 TMC Labs Innovation Award by INTERNET TELEPHONY Magazine

2013-06-25 06:00:00| Industrial Newsroom - All News for Today

Appliance is Recognized for Exceptional Innovation in Serving the Business Demands of Enterprises<br /> <br /> Toronto, Canada -- Sangoma Technologies Corporation (TSX VENTURE: STC), a leading provider of hardware and software components that enable or enhance IP Communications Systems for both voice and data, announced that the Technology Marketing Corporation (TMC) Labs team and the editors of INTERNET TELEPHONY have selected the Sangoma Lync Express all-in-one Microsoft Lync appliance to ...This story is related to the following:Computer Hardware and PeripheralsCommunications Controllers | Communication Systems

Tags: internet express magazine award

 
 

Dutch Fixed Telephony Q1 2013

2013-06-05 14:15:00| Telecompaper Reports

This report analyses developments in the Dutch consumer market for fixed telephony in the first quarter 2013 with regards to connections and revenues, and compares the findings with previous quarters. The analysis is based on Telecompaper's continuous research into the development of the Dutch communication services market. The focus is on KPN as the only national fixed network operator and the VoIP services provided by cable network operators (Ziggo and UPC) and DSL network operators (Online and Tele2).

Tags: fixed dutch telephony fixed telephony

 

Dutch fixed telephony revenues reach EUR 386 million

2013-06-05 14:10:00| Telecompaper Headlines

(Telecompaper) The Dutch consumer fixed telephony market grew by 40,000 connections during the first quarter to 6.23 million lines, according to Telecompaper's quarterly Dutch Fixed Telephony Market report. Growth was driven by a 4.9 percent quarterly increase in consumer VoIP subscriptions, which offset a 7.2 percent drop in PSTN/ISDN connections and 1.4 percent fewer WLR connections. Retail revenues for the consumer fixed telephony market went 0.4 percent higher in the quarter to EUR 386 million.

Tags: eur million fixed reach

 

Televes, Chosen By UK Operators To Facilitate 'Good Coexistence' Between New Mobile Telephony And DTT

2013-04-23 08:05:37| wirelessdesignonline News Articles

Televes Corporation’s UK subsidiary (Televes UK) recently announced it is one of the companies who will supply high quality RF filters to at800 to help mitigate potential interference to terrestrial digital TV reception from 4G mobile phone services that will soon launch at 800 MHz.

Tags: good mobile chosen facilitate

 

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