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Service ContinuityAnomaly Management Engineer
2021-08-25 13:13:02| Space-careers.com Jobs RSS
Telespazio Belgium is an international company which specializes in the space industry for over 30 years. The European Space Agency is our biggest client and we provide highly qualified employees to many sites of ESA mainly in the Netherlands, Germany, Spain, France, and the UK. Your career is very important to us, therefore, we provide a permanent contract with great benefits, good salary, relocation package and genuine support to our employees. On behalf of the European Space Agency, we are looking for a highly skilled Service ContinuityAnomaly Management Engineer to work in ESTEC, in the Netherlands. SPECIFIC TASKS Maintaining the System Business Continuity concept and status Providing quick reaction in case changes or anomalies affect the Galileo continuity of service. To meet this, a proper follow up and review of the ongoing open anomalies has to be performed continuously Attend the weekly Galileo ARBs organized and chaired by the Galileo operators Identify any critical anomalies and coordinate internally at ESA ensuring the proper attention Any critical anomalies posing a risk on the service continuity shall be highlighted and reviewed as part of the Service Continuity Dashboard Developing and maintaining the ESA Service Continuity Plan Developing the ESA Service Continuity Dashboard Monitor weekly any critical technical risks ARs, obsolescence, incidents, outages etc. on the operational infrastructure and report this in the service continuity dashboard Contributing to the continuous reviews of the operational process between ESA and GSA i.e. the SOPIs Contributing to the Asbuilt RAMS analysis as conducted in cooperation with ESA PA and presented at the biyearly Service Exploitation Review. REQUIREMENTS Masters degree or PhD in Telecommunications Engineering or similar with a strong knowledge of Security and GNSS systems and minimum 4 years of relevant working experience Knowledge of IT technology including virtualization and Networks Knowledge and experience of the design and performance of satellite communications systems Knowledge and experience of Satellite Control and Monitoring Systems including its operations, architecture and implementation Knowledge of the development, test and verification as well as deployment of ground segments Full command of English language oral and written Autonomy in writing minutes of meetings, technical notes, specifications and reports Good interpersonal skills and team spirit Previous working experience in a multinational environment Good knowledge of MS office tools Excellent Organizational skills, good practical sense, being able to work effectively in a team and be able to work autonomously in the field of responsibility Availability and willingness to travel for missions inside or outside Europe Experience in procurement of industrial activities Knowledge and experience in GNSS Systems, Galileo experience is an asset The personnel assigned to carry out the above activities must eligible for a Personal Security Clearances PSC from a country within the EU, issued by their national security administrations DEADLINE 29092021 Please note that interviews canwill be held via skype, webex or other digital platforms. The TUD will be agreed taking into account how the coronavirus situation develops.
Tags: service
management
engineer
service management
Service ContinuityAnomaly Management Engineer
2021-08-25 11:13:05| Space-careers.com Jobs RSS
Service ContinuityAnomaly Management Engineer Deadline for submission to the Client 27092021 Client and Location The European Space Agency is ATGs biggest client. They are an international organization with 22 member states with sites in the Netherlands, Germany, Spain, France, Italy, UK and Belgium. ESA is Europes gateway to Space! Job Description We are looking for a Service ContinuityAnomaly Management Engineer on behalf of the European Space Agency ESA for their location in Noordwijk, The Netherlands, to join their Galileo G1 System AIV Deployment Service. Please note, the successful candidate will be employed by ATG Europe and not by ESA. The successful candidate will be tasked with, but not limited to Tasks and Responsibilities Maintaining the System Business Continuity concept and status Provide quick reaction in case changes or anomalies affect the Galileo continuity of service. To meet this, a proper follow up and review of the ongoing open anomalies has to be performed continuously Anomaly management The contractor shall attend the weekly Galileo ARBs organized and chaired by the Galileo operators The contractor shall identify any critical anomalies and coordinate internally at ESA ensuring the proper attention Any critical anomalies posing a risk on the service continuity shall be highlighted and reviewed as part of the Service Continuity Dashboard Develop and maintaining the ESA Service Continuity Plan Develop the ESA Service Continuity Dashboard Monitor weekly any critical technical risks ARs, obsolescence, incidents, outages etc. on the operational infrastructure and report this in the service continuity dashboard Contribute to the continuous reviews of the operational process between ESA and GSA i.e. the SOPIs Contribute to the Asbuilt RAMS analysis as conducted in cooperation with ESA PA and presented at the biyearly Service Exploitation Review. Requirements Master or PhD degree in Telecommunications Engineering or similar with a strong knowledge of Security and GNSS systems and minimum 4 years of relevant working experience Experience in procurement of industrial activities Knowledge of IT technology including virtualization is required Knowledge and experience of the design and performance of satellite communications systems is required Knowledge and experience of Satellite Control and Monitoring Systems including its operations, architecture and implementation is required Knowledge of the development, test and verification as well as deployment of ground segments is required Good knowledge of MS office tools Knowledge and experience in GNSS Systems, Galileo experience is an asset Autonomy in writing minutes of meetings, technical notes, specifications and reports Full command of English language oral and written Good interpersonal skills and team spirit Previous working experience in a multinational environment Excellent organizational skills, good practical sense, being able to work effectively in a team and be able to work autonomously in the field of responsibility Availability and willingness to travel for missions inside or outside Europe The personnel assigned to carry out the above activities must eligible for a Personal Security Clearances PSC from a country within the EU, issued by their national security administrations. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany, Ireland and the UK. Besides these countries, ATG also operates in Spain, Italy, France and Belgium. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com.
Tags: service
management
engineer
service management
Programme Management Support Engineer
2021-07-22 16:13:52| Space-careers.com Jobs RSS
Position Reference 986 We are currently looking for a Programme Management Support Engineer to work at our clients premises in the city of Darmstadt, Germany. The key person will provide Management support to Department of Programme Preparation and Development PRD of EUMETSAT. The abovementioned Department Designs and establishes cost effective operational meteorological satellite systems Prepares new programmes and manages their design, development and validation Manages cooperation with partner agencies regarding development, procurement and delivery of spacecrafts and instruments Ensures implementation of the EUMETSAT Management System and programme management, system and ground segment development processes, methodologies and tools. Tasks and Activities The scope of work will include Contribute to the Risk Management process, including Tracking risks, analysing and reporting critical issues and supporting the close out of risk mitigation activities. Where requested, coordinating the preparation of the risk Sessions and maintainingupdating the assigned Risk database. Where requested, in view of the project schedule update and of the critical path analysis, provide input to identified interfaces. Contribute to harmonized weekly salient, by consolidating input from teams and combining the reporting of the activities into a consolidated weekly report, where requested. Contribute to harmonized monthly reporting, by consolidating input from teams and combining the reporting of the activities into a consolidated monthly report, where requested. Provide KPI inputs related to the assigned tasks e.g. Risk Management, Actions Management, as appropriate, on a monthly basis in view of issuing the Programme Monthly reports use of the collaboration platform Confluence is possible. Prepare presentations and synthesised status reports for internal e.g. report to management and external purposes. Contribute to the preparation and execution of the ProgrammeProject Reviews, providing input on the assigned tasks and, where requested, coordinating the management standpoint. Contribute to the Action Management and regular check of the action status by using of the JIRA action tracking system. Track actions analysing and reporting critical issues and support the close out of such actions. Participate in team management meetings and in meetings with partner agencies, contractors, internal stakeholders, etc. as appropriate. Coordinate and maintain, in coordination with the project control team, the Project Management Plan, Team Organisation Chart, Work Breakdown Structure WBS, Work Packages, Product Tree, and related documents. Update the relevant Management documentation with particular focus on the acceptance process delivery. Contribute to follow up subsystem development activities monitor deliverables to and from EUMETSATs partner agencies and industry, and support the review of deliverables. Track progress against agreed development plans and signal any likely or identified deviations from these plans, together with proposals to reduce the impact of any delays this includes the review of the progress reports delivered by systemsubsystemssubsegmentsservices e.g. work package status and trackers. Support the control of the baseline definition including evaluation of Change Requests, Change Proposals, Requests for Waiver Deviation, etc.. Support on a case by case basis, as requested and appropriate, the other Programmes within the relevant division in Project management support activities. In the context of the tasks to be performed at PRD department level, within the PRD Programme Management Office PMO Support the review at monthly intervals of the programme PRD risk registers allowing to identify the risk level in the various programmes, including maintenance of the relevant dashboard. Contribute to the organisation and execution of department Integrated Schedule process meetings, as appropriate where requested, coordinate input with programmes and other departments. Maintain harmonized weekly monthly reporting at PRD level combining the reporting of the programmes. Contribute to the maintenance and update of the reporting model, based on collaboration platform. Contribute to the harmonization and continuous improvement of KPI throughout PRD divisions and department. Coordination of the actions management process for the PRD department followup, status overview, monitoring of critical issues and harmonized dashboard widgets for programmes. Contribute to the maintain and improvement of the action tracking system JIRA and the community collaboration platform Confluence for salientweekly and monthly reporting. Contribute to the maintenance and update, as appropriate, of department Programme Management templates, including PM DRDs, Work Breakdown Structure WBS, Product Tree, Documents Tree and related documents. Skills and Experience The following skills and experience are mandatory University degree in the domain of engineering, science, or equivalent. At least 5 years experience performing project management activities on large and complex development projects in the aerospace or similar domain. Demonstrated experience of defining system interactions and successfully implementing them in a large project. Knowledge of Quality Assurance procedures and processes. Knowledge of systems development lifecycle. Ability to make synthesis from various written or verbal inputs with excellent English writing skills. Computer skills with strong experience withability to use MS Office software e.g. Word, Excel, Powerpoint, Project, etc.. Good interpersonal skills. Fluency in English, both written and spoken. The following skills would be highly desirable Certification in project management or in project management disciplines. Experience of Space programmes Ground Segment development andor Earth Observation systems development. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 13082021. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.
Tags: support
management
programme
engineer
Configuration Management Engineer
2021-06-16 17:14:15| Space-careers.com Jobs RSS
Position Reference 943 On behalf of ESA, we are currently looking for a Configuration Management Engineer to work in its Site ESTEC in the city of Noordwijk, The Netherlands. The Configuration Management Engineer CME will be assigned to selected projects and programmes of the Navigation Directorate for all aspects of expert level Configuration CM. product data and information management. Besides the core tasks in CM, the tasks will entail also the responsibility for the continuous oversight for the Navigation Directorates NAV information and records flow and supports actively the Directorates digitalisation activity as part of ESAs Digital Agenda. This includes control over the Directorates NAV repositories, tools and information related processes as well as external support services. The direct interface to the Directorates internal and external users and steering effectively related administration activities is essential to the task. The CME will drive or will take actively part in documenting and reviewing existing and projected new processes related to the use of digital system configuration and documentation systems and other relevant IT tools. Tasks and Activities The scope of work will include Product and Baseline Configuration support Analyse and contribute to the specification of relevant processes for Segment and System CI identification, verification and control in support of NAV engineering activities. Support implementation and maintain programmatic, contractual and technical Baselines, as well as generation of Baseline Release Notes for technical and system baselines. Contribute to the generation of product documents such as Product Tree, CIDL, ABCL, CSAR and CSR Configuration Status Report. Followup and document product configuration evolutions from ascontracted, asdesigned, asdeveloped, as delivered, asdeployed, asinstalled to asoperated. Plan and perform configuration audits, inspections and CI identification. Configure, operate, report from and improve CM databases. Project Change Control support Prepare and followup as secretary of an entrusted Configuration Control Board CCB including improvement of the CCB Terms of Reference. Support processing and disposition of CCB documents for review and approval including improvement of the relevant DMPs Document Management Plan. Provide status data and maintaining a wellstructured record system for relevant CM processes and transactions. Contribute to or maintain entrusted project documentation such as BRN Baseline Release Note, CISL, DRL and DRDs where requested. Support preparation formal CM requirements for inclusion in industrial contracts. Review support Support technical and nontechnical project reviews by managing the relevant documentation in tools and provide product CM expertise. Register, distribute and archive documents, as well as provide of reproductions of documents and media. Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database. Generate and maintain the documentation and configuration tracking lists. Support the management of the User Account List to the Directorates servers and services. Information Management Define and supervise processes and procedures for information and documentation workflows required for the entrusted project tasks as well as for NAV directorate level workflows. Identify information contents for digitalisation and automated processing. Interface external Documentation Processing Support Services DPSS defining detailed procedures and overseeing the execution of the upload and configuration of NAV related information and documentation. Organise document logistics for events such as project reviews, audits and specific contract milestones. Supervise and take corrective actions to maintain quality of document metadata and compliancy with ESA and NAV policies and requirements. Identify information types and records and adequate processes for handling them. Liaise with corporate IT functions for the operation of NAV relevant tools, administration of users, archiving and disposal of records. Generation and maintenance of documentation and configuration tracking lists. Liaising with corresponding data, configuration and documentation functions in Industry, GSA, EC and other external parties who participate in the exchange of documentation with the Agency. Oversee and perform users, account and privileges administration. Management of the User Accounts at the Directorates servers and services. Regular interaction with Helpdesks related to IT interfacing other services as required Other Tasks Proactive generation and review of document templates, information structures, metadata, system functions, procedures and processes related to the systems in use by end users and the Navigation Documentation and Configuration team. Organization of the Navigation documentation office logistics including, but not limited to procedures, media and ledgers. Support to the Directorate Information and Records Officer DIRO in discharging relevant functions such as implementation of the Documents and Record Schedule, as well as ESAs governance on data, records, archives and data protection. Skills and Experience The following skills and experience are mandatory University degree Master from a recognised Institution of secondary studies or equivalent qualification with substantial coverage of configuration, IT and documentation management matters, with at least 4 years of relevant working experience. Excellent knowledge in IT applications and Information Management, DMS, User Management, Data Transfer and other related applications including administration and setup of those. Excellent understanding of modern documentation process flow implementation and proactive attitude to help shaping the evolution of the Navigation DMS. Good knowledge of Product Engineering and Configuration Lifecycle and applicable ISO standards. Eligibility and willing to apply to a Personal Security Clearance. Fluency in English, both written and spoken. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 09072021 Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.
Tags: management
configuration
engineer
configuration management
Configuration Management Engineer
2021-06-16 11:13:31| Space-careers.com Jobs RSS
Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has the opportunity to expand our support to ESA in the domain of NENG Engineering Support. The happiness of our employees has proven key to obtaining excellent results and a client who also regards us highly for excellent service. Overview The Configuration Management Engineer CME is assigned to selected projects and programmes of the Navigation Directorate for all aspects of expert level Configuration CM. product data and information management. Besides the core tasks in CM, the tasks entail also the responsibility for the continuous oversight for the Navigation Directorates NAV information and records flow and supports actively the Directorates digitalisation activity as part of ESAs Digital Agenda. This includes control over the Directorates NAV repositories, tools and information related processes as well as external support services. The direct interface to the Directorates internal and external users and steering effectively related administration activities is essential to the task. The CME drives or takes actively part in documenting and reviewing existing and projected new processes related to the use of digital system configuration and documentation systems and other relevant IT tools. The CME tasks include the following regular duties. A. Product and Baseline Configuration support. Analyse and contribute to the specification of relevant processes for Segment and System CI identification, verification and control in support of NAV engineering activities. Support implementation and maintain programmatic, contractual and technical Baselines, as well as generation of Baseline Release Notes for technical and system baselines. Contribute to the generation of product documents such as Product Tree, CIDL, ABCL, CSAR and CSR Configuration Status Report. Followup and document product configuration evolutions from ascontracted, asdesigned, asdeveloped, as delivered, asdeployed, asinstalled to asoperated. Plan and perform configuration audits, inspections and CI identification. Configure, operate, report from and improve CM databases. B. Project Change Control support Prepare and followup as secretary of an entrusted Configuration Control Board CCB including improvement of the CCB Terms of Reference. Support processing and disposition of CCB documents for review and approval including improvement of the relevant DMPs Document Management Plan. Provide status data and maintaining a wellstructured record system for relevant CM processes and transactions, Contribute to or maintain entrusted project documentation such as BRN Baseline Release Note, CISL, DRL and DRDs where requested. Support preparation formal CM requirements for inclusion in industrial contracts. C. Review support Support technical and nontechnical project reviews by managing the relevant documentation in tools and provide product CM expertise. Register, distribute and archive documents, as well as provide of reproductions of documents and media. Regular review of the status of documents in the different archive and storage locations and align this information in the Documentation and Configuration Management System database. Generate and maintain the documentation and configuration tracking lists. Support the management of the User Account List to the Directorates servers and services. D. Information Management Define and supervise processes and procedures for information and documentation workflows required for the entrusted project tasks as well as for NAV directorate level workflows. Identify information contents for digitalisation and automated processing. Interface external Documentation Processing Support Services DPSS defining detailed procedures and overseeing the execution of the upload and configuration of NAV related information and documentation. Organise document logistics for events such as project reviews, audits and specific contract milestones. Supervise and take corrective actions to maintain quality of document metadata and compliancy with ESA and NAV policies and requirements. Identify information types and records and adequate processes for handling them. Liaise with corporate IT functions for the operation of NAV relevant tools, administration of users, archiving and disposal of records. Generation and maintenance of documentation and configuration tracking lists. Liaising with corresponding data, configuration and documentation functions in Industry, GSA, EC and other external parties who participate in the exchange of documentation with the Agency. Oversee and perform users, account and privileges administration. Management of the User Accounts at the Directorates servers and services. Regular interaction with Helpdesks related to IT and interfacing other services as required. E. Other Tasks Proactive generation and review of document templates, information structures, metadata, system functions, procedures and processes related to the systems in use by end users and the Navigation Documentation and Configuration team. Organization of the Navigation documentation office logistics including, but not limited to procedures, media and ledgers. Support to the Directorate Information and Records Officer DIRO in discharging relevant functions such as implementation of the Documents and Record Schedule, as well as ESAs governance on data, records, archives and data protection. The CME reports to the Head of the Configuration and Data Management unit. The above tasks must be implemented in line with applicable Directorates Engineering and CM processes, ESA standards and the Directorate ISO certified QMS in close collaboration with relevant Configuration Management functions. The work can entail to handle unclassified and classified material. Specific Qualification Requirements University degree Master from a recognised Institution of secondary studies or equivalent qualification with substantial coverage of configuration, IT and documentation management matters. Directorates field of interests. The CME is a professional with excellent knowledge in IT applications and Information Management, DMS, User Management Data Transfer and other related applications including administration and setup of those. Excellent understanding of modern documentation process flow implementation and proactive attitude to help shaping the evolution of the Navigation DMS. Good knowledge of Product Engineering and Configuration Lifecycle and applicable ISO standards. The work associated to this position might require handling of classified data and documentation in dedicated physical locations. The CME candidate shall confirm to be eligible and willing to apply to a Personal Security Clearance. Legal and Security Requirements All applicants must be legally allowed to work in The Netherlands Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. Prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident. Location The work will be performed at the European Space Technology and Research Centre ESTEC at Noordwijk, The Netherlands. Contract The selected candidate will receive good remuneration. Will be registered for both social security and tax in the Netherlands. The standard working hours are 40 per week. There are 12 public holidays and an additional 30 annual days holiday. Training to improve efficiency and provide strength for future career are of course included. Aurora assist with relocation both with support and financially. Aurora contributes to a company pension scheme. To be considered for this Position Prior to 9 July 2021, please apply via our Job Application form quoting NAVENG123 RTCNAVMMC00123as reference. Aurora will agree conditional employment terms and conditions with candidates before presenting them by 12 July 2021, 13.00 hours.
Tags: management
configuration
engineer
configuration management
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