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Galileo Service and Planning Operations Engineer

2020-05-27 23:14:31| Space-careers.com Jobs RSS

Position Reference 061 RHEA Group is a growing international company, focusing on providing innovative, marketready solutions and services in our key sectors of Space and Security for both commercial and institutional customers. We employ over 500 staff working across 10 different countries. We work with distinguished clients such as the European Space Agency, EUMETSAT, NATO, European Commission, Canadian Government and national space agencies. When you work for RHEA, you will have the opportunity to work alongside some of the best talented minds and experts in our industries, either working at our clients sites on some of the most exciting space missions or on cuttingedge projects in security, concurrent design, data and ground systems within our own offices. To attract the best candidates, RHEA offers our employees competitive remuneration packages, unique career opportunities, individualised training and development programmes and local relocation support to take the stress out moving to another country or city. We are recruiting now. We understand your concerns during this period of a global pandemic and we will work with you, at your pace ensuring your questions are answered and maximum flexibility is offered. We are currently looking for a Galileo Service and Planning Operations Engineer to work in the beautiful city of Noordwijk. You will be assigned to the System and Flight Operations Unit of the Galileo Operations Procurement Service Division and will report to the Head of System and Flight Operations Section. Tasks and Activities The scope of work will include Follow the definition and implementation of the overall Service KPIs to be applied to Galileo during the Initial Service Validation and Provision phases, and coordinate the technical definition, implementation and validation of the specific operational KPIs. Support the preparation and validation the operational procedures to interface with the external service providers. Manage the Operational Interfaces with the Service Centres, and the delivery of the agreed products OSM, OSP, ORSI, etc., also in the frame of the Galileo Early Services. Organise resource management meetings OSMBs and coordinate with the Long Term Plan preparation, ensuring that the OSMB outcomes are properly taken into account and flown down also at Mid Term Plan level. Manage Planning Requests affecting service provision and Service related incidents analysis investigation. Support the enhancing of operational planning processes and operational interfaces Active participation to the Service Anomaly Review Boards for the investigation of planned and unplanned outages affecting the service availability and reporting of the analysis results as input to the NAGU process. Attendance of Anomaly Review Boards and Configuration Control Board following in particular the technical issues related to Services provision. Support the achievement of Operations readiness for GALILEO Services Provision. Support the organisation of the GALILEO Project Operations Service Reviews. Development in collaboration with the G2G Project Experts the definition of the G2G services. Skills and Experience The following skills and experience are mandatory Masters Degree in the relevant discipline. Familiarity with Spacecraft and Ground Segment subsystem knowledge Significant experience in position for operations engineering andor service provision related activities, with some experience in management tasks. A proven experience in in a commercialindustrial environment. Good communication skills. Capability to work in a complex environment with complex task. Good practical and analytical skills are also required. Perfect command of English, verbal and written. Ability to work independently The following skills would be highly desirable Experience related to developments in the Galileo project GIOVE, IOV, FOC. Familiarity with the ESTEC environment. Some experience dealing with external interfaces. Ability to multitask efficiently working on multiple activities. How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 30062020. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.

Tags: service planning operations engineer

 

Senior Engineer, Global Services Network Operations

2020-05-25 15:14:20| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Senior Engineer, Network Operations plays a critical role in supporting the 247 shift of the SES Global Services Network Operations Center, ensuring end to end operational lifecycle of fixed data customer services and infrastructure. The Senior Engineer collaborates with operations, engineering, infrastructure, tools and customer facing organizations to ensure contracted SLAs are upheld and leaves SESs customers satisfied with Managed Services operations. The incumbent is responsible for ensuring Incident management and reporting process adherence and compliance as well as to mentor and train the support teams to the highest level to support multiple technologies and services in a consistent and measurable fashion. YOUR RESPONSIBILITIES Provide Level3 equivalent support to shift teams in troubleshooting incidents by analyzing the troubleshooting data and providing experienced feedback on next actions before engaging next Level support Design and develop training and competency assessment in line with reporting manager towards the shift teams RF engineers to ensure each teams ability to support multiple technologies, processes and services are at par with Global Services standards Liaise with other technical teams to ensure all procedures, training, checklists, workarounds, etc. remain complete and relevant Liaise and maintain technical knowledge on par with external teams in IT, Gateway Services, Sales Engineering, Asset Management, Payload Management, and other level 3 teams as required to manage the tickets Create technical documentation to assist the NOC shift engineers with daily incident troubleshooting and resolution. Provide technical input to the Service Improvement team and lead the Problem Management initiative from within the NOC. Identify problems and liaise with the appropriate Engineering team to find appropriate and permanent solutions Document and maintain a lessonslearned database and ensure a constant culture of improvement. YOUR COMPETENCIES Leadership Teamwork Accountability Customer Service Written and oral communication Global Cultural Awareness Troubleshooting Flexibility Proactive MY PROFILE Bachelors Degree in Engineering, Telecommunications, or related field education can be substituted for experience Minimum 5 years of experience in Satellite or Network Operation Center Experience troubleshooting complex satellite earth station systems Deep knowledge of satellite systems engineering with high level understanding of technical impact on operational effectiveness ITIL Foundation certification preferred Proficient in Written and Verbal English required, additional languages a plus WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: services network global senior

 
 

Ground Segment Operations Engineer mfd

2020-05-25 11:14:24| Space-careers.com Jobs RSS

As a Ground Operations Engineer you will be offered the unique opportunity to Participate in Europes flagship project Work in an international environment Help deliver a service which reaches across the entire world Prove yourself in a challenging engineering environment Enjoy room to grow, develop and constantly learn Your Mission Your mission will be to become a fully productive member of the Ground Operations Team and to ensure the smooth operation of our Customers control centers. You will actively support the Customers mission by participating in a diverse range of activities providing engineering support to the shift team, joining talented multidisciplinary teams for Special Operations, validating new Ground Procedures and supervising and testing new system deployments. You will be exposed to all mission phases LEOP, IOT, and Routine. Your talents, skills and dedication will make a difference in the following areas Operations preparation o Preparesupportexecute system, segment and element operation validation activities o Developreviewupdate Operations Plans and Operations Concept documents o Update and maintain control of Ground and Secure Operations Procedures o Ensuresupport database preparation, coordination, synchronization and verification Operations planning and coordination o Take part in the planning and coordination of activities o Provide planning inputs and execution feedback for Ground Operations activities Operations executionsupport o Take over a ground or secure operations position onconsole and oncall o Provide support to ground segment users for preparation or execution operations activities. o Monitor performance of ground services and trigger corrective actions o Handle incidents and anomaly writing, processing, supporting review boards according to KPI. o Preparesupportexecute software engineering activities o Interface with ground segment external entities for data exchange and service outage troubleshooting o Provide supplementary support to Shift Lead and Special Operations o Take over oncall duty to provide Ground Operations Support 247 o Support KPI data collection and reporting Operations development o Take part in Ground Operations processes e.g. planning, reporting, anomaly escalation, milestone reviews o Provide support for the progressive automation of Constellation Operations o Provide Engineer Support to assess the Control Segment enhancementsmodifications o Provide inputs to enhancement of operations processes Training o Maintain and develop subject matter expert SME training material Your qualification Masters degree in telecommunications, aerospace engineering, informatics or equivalent Experience in ground system operations preparation engineering and execution, ILS or Maintenance Knowledge of navigation ground segment such as EGNOS or Galileo Comfortable using Linux An advanced level of English is mandatory Willingness to support oncall and shift duties

Tags: ground operations engineer segment

 

Carlsberg consolidates UK operations with Marston's

2020-05-22 16:11:00| Daily beverage news and comment - from just-drinks.com

Carlsberg and Marston's have agreed to combine their UK brewing operations in a joint venture, with the global brewer holding majority control of Carlsberg Marston's Brewing Co.

Tags: operations consolidates carlsberg marstons

 

AT&T closes DIRECTV Latin America operations in Venezuela

2020-05-19 17:00:27| Digital TV News

AT&T has closed its DIRECTV Latin America operations in Venezuela. The U.S. governments sanctions have prohibited the broadcast of Globovision and PDVSA's channels which are required under DIRECTVs license to provide pay TV in Venezuela.

Tags: america operations att venezuela

 

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