Home support operations
 

Keywords :   


Tag: support operations

MSG Mission Control Operations Engineering Consultancy Support MW

2014-04-02 16:37:22| Space-careers.com Jobs RSS

With 1.700 employees worldwide, the CS Group is a leading IT company in France and in Germany, and a prime contractor in designing, integrating and operating mission critical systems. It has now been over 30 years that comprehensive CS solutions for space systems and applications, both on the ground and in space, have been part and parcel of this odyssey. Our german activities grow at fast pace and to face our costumers high level expectations and needs, we are looking for talented profiles having relevant experience in Space systems and applications. Mission The Consultant shall mainly perform tasks related to mission control in support of MSG routine operations phase and during the operations preparation activities for MSG4. The tasks primarily involve the management and use of the MSG Central Facility MSG CF mission control system, and its operational interfaces. The tasks include Maintaining an understanding of the MSG mission, as well as space and ground segment operational needs for mission control within the CF, with the interfaces to the data processing chain and with external entities Performing the maintenance, update, validation and documentation of the mission control operations concept in collaboration with the spacecraft and ground segment operations teams Liaising with the spacecraft operations team to support continuity and optimisation of new or modified spacecraft monitoring and control operational needs that are met through mission control Liaising with mission planning and flight dynamics teams to support continuity and optimisation of new or modified operational needs that are met through mission control Liaising with ground and system operations teams to support continuity and optimisation of new or modified operational needs that are met through mission control Defining and maintaining missioncontrol operations procedures, including System and ground segment procedures and operations guides Liaising with external entities and partners where necessary in order to fulfil joint operations requirements. Maintaining documentation concerning this Performing routine observations and preventative maintenance on mission control functions according to established working practices Responding to mission control related anomalies and operational contingencies promptly Raising anomaly reports when necessary and monitoring their resolution through attendance at appropriate review boards. Supplying context and initial analyses that may aid the investigation of anomalies Maintaining mission control related documentation such as facility user guides Contributing to the definition and raising of formal engineering changes concerning the mission control function, attending the relevant review meetings if necessary Contributing to the definition, implementation, and testing of any changes to the mission control application software or to inhouse supporting software, in liaison with any external contractors Contributing to the operational validation of new mission control application software, including testing of anomalynoncompliance correction and new functionality. This may include attendance Factory FAT and OnSite OSAT Acceptance Testing Participating in any necessary meetings and reviews long term planning, schedule consolidation, anomaly review boards, etc Training of personnel in mission control tasks as required Contributing to the recurrent operations preparation activities for MSG4 Providing mission control support to other current and future operational missions if required. Providing standbyoncall support as part of a team of mission control engineers. Profile In addition to having a university degree or equivalent in a relevant technical discipline, the Key Person shall have the following mandatory attributes at least five years work experience in operations preparation and routine operations of Geostationary GEO andor Low Earth Orbit LEO satellite systems and their associated ground segments at least five years work experience defining and implementing the verification and validation of spacecraft mission control systems software at least three years work experience in operation of the MSG Central Facility system. Experience of the following would be an distinct advantage experience developing and maintaining operational procedures using the APEX procedure management system experience in mission planning functions and systems as applied to satellite mission control operations experience in the use of databases and SQLrelated querying in relation to spacecraft mission control systems experience in the use of satellite simulators experience in the use of Windows operating systembased satellite control systems experience of using configuration management systems such as CVS familiarity with flight dynamics functions as applied to satellite mission control operations familiarity with ECSS and CCSDS standards related to spacetoground interfaces and applicable to Satellite Monitoring Control Systems Packet Telemetry and Telecommand standards, PUS Packet Utilisation Standard, etc. familiarity with the SCOS spacecraft control system familiarity with the EPOCH IPS MC product suite from Integral Systems now Kratos familiarity with Unix and Linux operating systems. Fluency in English oral and written is mandatory. Due to legal requirements, applicants must be EU citizens. To apply, please send your CV to FranoisXavier LAFFONT francoisxavier.laffontcs.fr with CC to fabienne.millouscssystems.de with the job title.

Tags: support control operations mission

 

MSG Mission Control Operations Engineering Support

2014-04-02 13:38:07| Space-careers.com Jobs RSS

Dear Sir or Madam, We are currently in search of support for the following project. This position is available on a permanent basis. POSITION ID 2116 ROLE FUNCTION MSG Mission Control Operations Engineering Support in Darmstadt Germany GENERAL CONDITIONS START 01 July 2014 PERIOD 2 years 2 options for extension, each option stands for 1 year LOCATION Darmstadt TYPE OF BUSINESS Science CONTRACT fulltime employment WORKING LANGUAGE English, French is considered an advantage DEADLINE 07.05.2014 MUSTHAVE SKILLS MANDATORY In addition to having a university degree or equivalent in a relevant technical discipline, the Key Person shall have the following mandatory attributes at least five years work experience in operations preparation and routine operations of Geostationary GEO andor Low Earth Orbit LEO satellite systems and their associated ground segments at least five years work experience defining and implementing the verification and validation of spacecraft mission control systems software at least three years work experience in operation of the MSG Central Facility system. NICETOHAVE SKILLS CONSIDERED AS AN ADVANTAGE experience developing and maintaining operational procedures using the APEX procedure management system experience in mission planning functions and systems as applied to satellite mission control operations experience in the use of databases and SQLrelated querying in relation to spacecraft mission control systems experience in the use of satellite simulators experience in the use of Windows operating systembased satellite control systems experience of using configuration management systems such as CVS familiarity with flight dynamics functions as applied to satellite mission control operations familiarity with ECSS and CCSDS standards related to spacetoground interfaces and applicable to Satellite Monitoring Control Systems Packet Telemetry and Telecommand standards, PUS Packet Utilisation Standard, etc. familiarity with the SCOS spacecraft control system familiarity with the EPOCH IPS MC product suite from Integral Systems now Kratos familiarity with Unix and Linux operating systems. ROLE COMPETENCY Autonomy and Resourcefulness Work proactively in an individual or team environment, with the minimum of supervision Perform effectively under high workloads and be able to adapt to a rapidlychanging timecritical environment. Conducting activities in an orderly and disciplined manner, working calmly and correctly under stress. Teamwork Integrity Share expertise and experience with other team members provide crosstraining and support. Work in small teams Value and respect other opinions, treat others fairly, encouraging participation Accept criticism positively and be willing to adapt and change working methods. Planning and Organisation Prepare critical activities in advance and in detail, to be shared for review and approval prior to the actual execution of the work. Coordinate and communicate activities with key stakeholders management, operators, quality assurance, configuration management Problem Solving Innovation Take ownership of problems through to effective resolution Develop initiatives to resolve underlying issues that go beyond the immediate problem Take steps to minimise risks in both the near and longterm. Communication Possess excellent verbal and written communications skills and be confident to deal with a wide variety of people and to influence at all levels. Have excellent presentation and training skills with the ability to deliver a message such that it generates learning and understanding. Communicate and work effectively in English. For more Details about the Tasks, please feel free to contact Ms. Bianca Brankers Corporate Recruiter

Tags: support control operations mission

 
 

Support to Science Operations Science Archives and VO Java Developer

2014-03-06 12:35:21| Space-careers.com Jobs RSS

There is now a great opportunity to join The Server Labs team and work in ESAC The European Space Astronomy Centre in Madrid, Spain. The Server Labs is a European IT services company, specialised on software engineering and handson consulting. We offer an excellent package, including highest salary, social benefits, company benefits, extra holidays and health and dental insurance. Important Candidates must hold a European Passport and be willing to work in Spain Job Description Support to Science Operations Science Archives and VO Java Developer Within the Science Operations Departments overall responsibility for scientific operations development and execution for astronomy and solar system missions, the Science Archives and Computer Engineering Unit carries in particular the role of developing science archives, providing easy access to mission data for the scientific community worldwide. The Science Archives Team in ESAC works on various archive projects from old missions ISO, Exosat, Giotto, Smart1, Huygens, current missions XMMNewton, Integral, Herschel, Planck, HST, Mars Express, Venus Express, Rosetta, Soho, Cluster, Ulysses and future missions Gaia, BepiColombo, Euclid, Solar Orbiter. All mission science archives are available online through GUI rich client or thin client web interfaces and machine scriptable interface, with data distribution done via FTP. Modular and flexible multitier and clientserver architecture together with the use of an objectoriented approach, Java and XML allows configurability and reuse of systems across archive projects. Furthermore, ESA, through the ESAC Science Archives Team is playing an important role in the Virtual Observatory VO worldwide to position itself as the main VO actor for all European spacebased astronomical data. A VO is a network of interoperating data archives and software tools that use the connectivity provided by the Internet to form a scientific research environment in which astronomical research programs can be conducted. The vast astronomical archives and databases around the world, together with analysis tools and computational services, are linked together into an integrated facility, not only connecting astronomical data centres and providers but also providing collective capabilities beyond those possible in any individual archive. Within the Science Archives Team, the service to be provided requires that personnel are usually dedicated to a specific archive project, taking care of design, implementation, operations and evolutive maintenance of the archive software systems data repository and database products metadata, middletier applications, data distribution and interoperability, user and scriptable interfaces. As the archives software systems share a common technical framework, service personnel assigned to one archive project can move to another archive project, ensuring easier and efficient knowledge transfer. Service specific tasks related to Science Archives and VO databases are the following Database design and modelling taking into account the user requirements Database installation, population, monitoring and maintenance Design, develop, deploy and maintain database interfaces for the rest of the archives and VO systems Design, develop, deploy and maintain applications related to the database information user administration tools, statistics tools, etc Configuration control and documentation tasks relevant to the above mentioned tasks. Service specific tasks related to Science Archives and VO user interfaces and middletier applications are the following Design, develop, deploy and maintain the Science Archive and VO graphical user interfaces which allow the users to make queries to the database, see the results, select products and request them Design, develop, deploy and maintain the Science Archive and VO middletier applications which provide transparent access for applications User Interface, Statistics Tool, Archive InterOperability systems, and others to the database and to the data products repository Design, develop, deploy and maintain some Science Archive Data Products Visualization tools, which allow to display images and spectra and to perform some simple manipulations zooming, selection, some extraction. Configuration control and documentation tasks relevant to the above mentioned tasks. Service specific tasks related to Science Archives and VO data distribution and interoperability applications are the following Design, develop, deploy and maintain Science Archive Data Distribution systems, which allow the users to retrieve archive data products via FTP or via an offline physical media Design, develop, deploy and maintain the Science Archive interoperability services, which provide a scriptable interface to the science archive databases and data products. Design, develop, deploy and maintain the VO compliant interoperability systems, making sure all RSSD Science Archives at ESAC are VO accessible Design, develop, deploy and maintain an ESA VO Portal, including a ESA multimissions archive based on VO protocols Design, develop, deploy and maintain VO applications and VO clients Registry, VOSpec, Participating to the VO interoperability working groups where VO standards are discussed and defined. Configuration control and documentation tasks relevant to the above mentioned tasks. Specific tasks requirements for this position To fulfil the service activity specific knowledge is required in the following areas ESA Ground Segment and Scientific Archives Software engineering Experience in designing multitier architecture application in the context of Scientific Archives and Virtual Observatory Extensive experience in JAVA programming language Experience in Web technologies http, JSP, web services, Experience in SQL and XML Experience in Graphical User Interfaces application Experience in Data Distribution applications through web services Experience in the Virtual Observatory standards and protocols, working groups, working processes and environment would be an asset UNIX SUN Solaris or Linux, and PCWindows environment Experience on ESA software engineering processes and software configuration control tools and some scientific background would be an asset. Specific Qualification Requirements University degree in computer science, or software engineering, or scientific discipline, or equivalent. Other Information About the role The service to be provided means that a demonstrated experience in interacting with the science community would be an advantage. The selected service personnel must be willing operate in a team environment and to travel. Display good interpersonal and communication skills. The service personnel should be comfortable in an international working environment and be fluent in English, one of the official languages of ESA. Company Description The Server Labs is a European IT services company, specialised on software engineering and handson consulting. Our architects and software engineers are experts on the latest technologies and agile methodologies, to provide our clients the best software solutions, practices and software architectures. We collaborate with our clients to obtain success, committed to innovation, enjoying what we do every day and growing with every challenge. The Server Labs works with different industries and business verticals. Within the Space industry, The Server Labs works with the European Space Agency ESA, at ESAC, near Madrid, and at ESOC, in Darmstadt, near Frankfurt. We provide specialists to ESA, but also our company expertise and services in technologies and methodologies to offer additional value to the projects and initiatives led by ESA. By working with The Server Labs, you will be part of a multinational team in a fast growing technology company based in Madrid, Frankfurt and London. Please send your CV with cover letter to resumetheserverlabs.com before the 17th of March 2014 Additional information Position ID TSLSRE065 Deadline 17th of March 2014 Location Madrid, Spain Support Start Date 1 May 2014 or earlier Support End Date 31 December 2016

Tags: support science archives operations

 

Support to Science Operations Science Archive Team SAT

2014-03-04 18:41:48| Space-careers.com Jobs RSS

A Spanish leader company in Aerospace Engineering and Scientific services with more than 45 years of experience working for NASA and 35 years working for ESA seeks a candidate for a postion of Support to Science Operations Science Archive Team SAT at ESAC Villafranca Specific tasks requirements for this position To fulfil the service activity specific knowledge is required in the following areas ESA Ground Segment and Scientific Archives Software engineering Experience in designing multitier architecture application in the context of Scientific Archives and Virtual Observatory Extensive experience in JAVA programming language Experience in Web technologies http, JSP, web services, Experience in SQL and XML Experience in Graphical User Interfaces application Experience in Data Distribution applications through web services Experience in the Virtual Observatory standards and protocols, working groups, working processes and environment would be an asset UNIX SUN Solaris or Linux, and PCWindows environment Experience on ESA software engineering processes and software configuration control tools and some scientific background would be an asset. Specific Qualification Requirements University degree in computer science, or software engineering, or scientific discipline, or equivalent, Other Information About the role The service to be provided means that a demonstrated experience in interacting with the science community would be an advantage. The selected service personnel must be willing operate in a team environment and to travel. Display good interpersonal and communication skills. The service personnel should be comfortable in an international working environment and be fluent in English, one of the official languages of ESA. Applications Interested candidates should send cv and cover letter to curriculumisdefe.es by 19h march 2014. The Job code must be included on the subjet.

Tags: support team archive science

 

Network infrastructure, services and solutions delivery, support, operations and maintenance

2014-02-10 11:35:22| Space-careers.com Jobs RSS

RHEA the fastest growing leading Belgian SME providing system engineering solutions and professional engineering services to the international space industry is recruiting experienced Engineers from the Satellite Industry for a full time position based in the area of Darmstadt. Description In providing support to delivering, supporting, operating and maintaining the network infrastructure, services and solutions provided for current and emerging operational networks, the key person shall be required to carry out the following tasks Identification and selection of the optimal solution or service for a customer request with further elaboration, customisation, presentation and agreement of the solution with peers and customers. Rollout installation, configuration, testing of network solution and services in coordination with peers and customers. Use the network lab for proofofconcept and predeployment testing. Rollout installation, configuration, testing of network infrastructure or services. Perform 1st line examination, analysis and debugging, upon suspected network anomalies, typically detected as part of monitoring activities. Raise anomaly reports. Perform all aspects of 2nd line, expertlevel network troubleshooting debugging and diagnosing, rootcause analysis, implementation of shortterm workaround, implementation of longterm resolution. Supervise and interact with Service Providers upon rollout of new or upgraded services. Cooperate with partner organisations and remote locations on the delivery and support of network connectivity and services between the client and the partner organisations or remote sites. Monitor, evaluate and assure provider service performance and quality. Review Service Provider reporting. Perform periodic reviews of Provider service quality and performance. Cooperate and coordinate with providers of network equipment maintenance support on interventions and on maintaining and updating lists of equipment. Monitoring and reporting of the performance of the network infrastructure and systems, including thirdparty provided network services, and the quality of the services delivered to the users. Operating, administrating and maintaining internal network systems and services. Support the network systems and services operations and management processes and documentation e.g. allocation of IP host addresses and network address ranges, allocation of VLANs, VRFs, NATs, maintenance of configuration history of all network equipment etc. Provide training on network system and services, e.g. to internal Operations department customers Key tasks The key tasks to be accomplished under this contract will include, but are not limited to At EUMHQ, contribute to the migration of customer networks from legacy to consolidated network infrastructure. Support obsolescence andor performance upgrades of the clients networks in remote sites, incl. Madrid, Suitland, Md US, Longyearbyen, Svalbard Norway, Fucino Italy as well as of the WAN links connecting the remote sites to the EUMHQ. Support the migration from legacy VLS systems to a common consolidated infrastructure. Operate, administer and maintain the network systems and services as they are currently in place. Integrate newly introduced and emerging network infrastructure, systems and related services into the existing network systems and services operations, administration and management e.g. a campus backbone, a data centre network, a control center operators terminal network. Specify and author operations, administration and maintenance guides and procedures covering the newly introduced and emerging network infrastructure, systems and related services. Taking into account the current and emerging network infrastructure, assess, review and propose enhancements to the network systems and services operations, administration and maintenance processes, documentation, platforms and tools. Lead andor support activities implementing the agreed enhancements. Take on the planning, organisation and supervision of activities carried out by current WAN service providers on the clients behalf. Coordinate and support the delivery and upgrade of managed network services between EUMHQ and remote sites. Roles and responsibilities The key person shall assume specifically the following roles and responsibilities Liaison and 1st line Point of Contact PoC to Operations department customers and users, responsible for all aspects of network service quality and performance and 1st line support matters. Liaison and 2nd line PoC to Operations department customers, responsible for all aspects of the infrastructure and solution delivery and support to be carried out. Coordinator of network deployment activities. Liaison and PoC within the Comms team, responsible for representing Operations users needs and constraints, and safeguarding these on the production network systems, services and infrastructure. Liaison and PoC to peers in other IT support teams involved in delivering and supporting the IT infrastructure, and providing operational services and solutions. Liaison and PoC to Suppliers and thirdparty Service Providers, responsible for monitoring quality and performance of the service and to obtain their experts support for advanced cases of network troubleshooting. Ownership of network performance and service quality delivered on the network infrastructure and systems. Ownership of anomaly resolution, by followthrough and coordination of all actions required to get problems solved. The Contractor is expected to communicate verbally and in writing and generate and maintain documentation as an essential part of the above tasks applying the client configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures. This may comprise writing and reviewing change proposals, preparing documents supporting procurements, reviewing data packages belonging to technical inspections and reviews, writingreviewing test reports and overall status reports. Profile Hard skills, experience knowledge In addition to having a university degree or equivalent, the key person shall have at least 5 years of proven knowledge and handson experience in several of the following mandatory skills areas a minimum of 6 are expected Advanced fault detection, analysis, troubleshooting, fixing, working with equipment suppliers to obtain support. Experience of using network monitoring and troubleshooting tools and methods realtime and historical for carrying out the tasks described above. Experience of creating and maintaining a version management tool for network software and configuration data, such as rancid. Experience of creating and maintaining network monitoring and troubleshooting tools realtime and historical for carrying out the tasks described above, such as nagios, syslogng, snmp and MIB access. Experience of dealing on aspects of operations and service management with external suppliers and providers of network products and services within a production environment, including interacting with external providers on upgrades, evolutions etc. Understanding and experience of applying concepts and principles of service quality and service management in operational environments. Indepth knowledge of Cisco technology based network solutions. It will be considered beneficial if the key person holds a current Cisco certification or is able to substantiate equivalent experience. Network equipment Operating System OS indepth knowledge OS installation and upgrade, CLI syntax. Experience of network equipment installation, configuration and testing. Ability to communicate verbally and in writing on network portfolio solutions and services in a comprehensible way. Ability to translate IT jargon into customer business terms. Demonstrated capability of technical authoring, and of creating and working with technical network diagrams Visio. Experience of working in and applying the above skills in highavailability, alwayson production environments, driven by high availability requirements. For supporting documentation tasks, experience is required with Microsoft Office Suite, including MSVisio. The variety of the tasks and the scope of the systems to be supported require a high degree of autonomy and good analytical skills. The key person shall be able to conduct all activities in an orderly and disciplined manner, shall be able to work calmly and correctly under stress and must be able to work with a minimum of supervision. The working language for the position is English and therefore the key person must be able to work effectively in this language. Location Darmstadt, Germany Application deadline 05032014 If you are interested, please send your WORD EUROPASS format CV as well as a Cover Letter to Vanessa Lewis, Senior Recruiter, to careeropportunitiesrheagroup.com. Please do not hesitate to contact us for more information. RHEA provides you with an attractive employment package based on the candidates experience, the opportunity to build experience in the space sector and to grow within an international company. RHEA is an independent Space Engineering Consulting and Software company that offers knowledgebased services and innovative solutions to the space industry. Our technical expertise is coupled with the provision of software tools for both Space and Ground segments. For the past 18 years RHEA has supported over 40 space missions, including comet chasers, planetary and Moon missions, deep space astronomy experiments to understand the fundamental laws of physics, climate monitoring, meteorology, navigation and communications. Rhea is the market leader for MOIS solutions and procedure management systems. Rhea has successfully brought together engineers and scientists from 13 nationalities to support its clients across 7 European countries, Canada and the USA.

Tags: services support network delivery

 

Sites : [17] [18] [19] [20] [21] [22] [23] [24] [25] [26] [27] [28] [29] [30] [31] [32] [33] [34] [35] [36] next »