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Tag: customer support
BlackBerry pledges customer support in open letter
2013-10-15 09:57:00| Telecompaper Headlines
(Telecompaper) BlackBerry has published an open letter to customers in major newspapers around the world to reassure them the company will continue supporting users of its smartphones. The letter outlines the measures the company is taking to improve its profitability and highlights the strengths of the BlackBerry platform, such as security, productivity and device management. The letter also confirms plans to launch BlackBerry messenger for Android and iOS devices, with around 6 million already pre-registered for the messaging service. BlackBerry did not comment on the ongoing sale process of the company. The letter concludes with an acknowledgement that 'BlackBerry is not for everyone', while stressing the bond with its users developed over the past decade. "you trust your BlackBerry to deliver the most important messages, so trust us when we deliver one of our own: Yo ucan continue to count on us," the company said.
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Alert Logic Collaborates with VMware to Support Customer Transition to Network Virtualization
2013-08-26 06:00:00| Industrial Newsroom - All News for Today
Threat Manager Enhances Security and Compliance Capabilities While Paving Way For VMware NSX™ Integration<br /> <br /> SAN FRANCISCO -- Alert Logic (<a href="http://www.alertlogic.com">www.alertlogic.com</a>), the leading provider of Security-as-a-Service solutions for the cloud, today announced that the company has collaborated with VMware, the global leader in virtualization and cloud infrastructure, to support customer transition to network virtualization. Currently, Alert Logic's ...This story is related to the following:Server Virtualization Software | Data Security Software
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PAS Launches Customer Product Support Program
2013-08-15 22:44:00| Chemical Processing
PAS released a new product support program called PSP Plus. PSP Plus provides an enhanced support solution for PAS PlantState Suite and Integrity software customers. Features include robust remote monitoring and diagnostics reporting, software upgrade management, access to subject matter experts, on-site services, PAS University training, and a dedicated customer...
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PAS Launches New Customer Product Support Program
2013-07-25 06:00:00| Chemical Processing
PAS, a provider of human reliability software and services to the power and processing industries worldwide, launched a new product support program offering called PSP Plus.
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Ipsen Custom Furnaces to Support Specialized Heat Treating at Customer Facilities in U.S. ...
2013-05-02 06:00:00| Industrial Newsroom - All News for Today
CHERRY VALLEY, IL – Customer accommodations are of the utmost importance to Ipsen. Ipsen knows that, no matter how standard the features may be, each furnace is as unique as the customer purchasing it. This individualistic approach to Ipsen's product engineering is exemplified in the recent shipment of two custom-sized, bottom-loading furnaces to a global manufacturer of flow and density measurement devices.<br /> <br /> One furnace was sent to their domestic branch in Denver, Colo., the ...This story is related to the following:Materials and Material ProcessingHeat Treating Furnaces | Process Fluid Furnaces |
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