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TSB admits 1,300 accounts hit by fraud amid IT meltdown
2018-06-06 17:10:25| BBC News | Business | UK Edition
Customers were waiting on the phone for up to nine hours to report cases, the bank's boss tells MPs.
TSB investigated over IT meltdown
2018-06-06 01:23:37| BBC News | Business | UK Edition
Boss was too optimistic about fixing problems that locked out many customers, financial watchdog finds.
Tags: investigated
meltdown
tsb
TSB letter error 'may have broken law'
2018-06-01 15:36:48| BBC News | Business | UK Edition
Some TSB customers receiving letters acknowledging a complaint have also sent other customers' details.
TSB crisis: No end in sight for customers
2018-05-25 23:33:16| BBC News | Business | UK Edition
Five weeks into the IT crisis, the bank says experts from IBM will remain "for as long as it takes".
Tags: end
customers
crisis
sight
TSB left man on hold as his wedding savings were stolen
2018-05-25 13:11:10| BBC News | Business | UK Edition
A customer took more than four hours to get through to TSB by which time most of the money had gone.
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