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TSB admits 1,300 accounts hit by fraud amid IT meltdown

2018-06-06 17:10:25| BBC News | Business | UK Edition

Customers were waiting on the phone for up to nine hours to report cases, the bank's boss tells MPs.

Tags: hit accounts fraud amid

 

TSB investigated over IT meltdown

2018-06-06 01:23:37| BBC News | Business | UK Edition

Boss was too optimistic about fixing problems that locked out many customers, financial watchdog finds.

Tags: investigated meltdown tsb

 
 

TSB letter error 'may have broken law'

2018-06-01 15:36:48| BBC News | Business | UK Edition

Some TSB customers receiving letters acknowledging a complaint have also sent other customers' details.

Tags: law error letter broken

 

TSB crisis: No end in sight for customers

2018-05-25 23:33:16| BBC News | Business | UK Edition

Five weeks into the IT crisis, the bank says experts from IBM will remain "for as long as it takes".

Tags: end customers crisis sight

 

TSB left man on hold as his wedding savings were stolen

2018-05-25 13:11:10| BBC News | Business | UK Edition

A customer took more than four hours to get through to TSB by which time most of the money had gone.

Tags: were man left hold

 

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