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Castel acquires stake in Belvedere

2015-05-22 15:04:00| Daily beverage news and comment - from just-drinks.com

Castel has purchased a 5.66% holding in Belvédre. The transaction has been completed within the framework of an agreement with Morocco-based Diana Holdings, the wine and spirits company's single biggest shareholder.

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Arcadia Selects Castel Detect(TM) Voice and Speech Analysis for ARM Business

2014-09-16 06:00:00| Industrial Newsroom - All News for Today

BUFFALO, N.Y. and READING, Pa. – Castel Communications, LLC and Arcadia Recovery Bureau (Arcadia) today announced Castel Detect™ as the premier partner to deliver real-time and post-call analytics and alerts to live monitor customer/agent calls across Arcadia's multi-site organization.<br /> <br /> "Processing and managing over $600MM in placements annually, Arcadia's commitment to providing best-in-class services to clients' customers and patients is mandatory," states ...This story is related to the following:Help Desk Software | Communications Software

Tags: business analysis voice arm

Consumer Collection Management, Inc. Selects Castel Connects® Dialer for ARM ...

2014-08-06 06:00:00| Industrial Newsroom - All News for Today

BUFFALO, N.Y. and MARYLAND HEIGHTS, Mo. — Castel Communications, LLC and Consumer Collection Management, Inc. (CCM) today announced Castel's Dialer and Suite Solution will replace its existing contact center technology. The new platform will provide CCM with a scalable communications platform that will improve performance and maintain compliance.<br /> <br /> A 35 year veteran in the ARM industry offering full service receivables management expertise, CCM's approach to business is ...This story is related to the following:Customer Relationship Management (CRM) Software |

Tags: management collection consumer arm