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Dealers: Make the Most of Your Chats
2013-07-05 17:39:51| AutomotiveDigest.com - Automotive Industry News
You've probably heard that chat adoption among dealerships is growing up from the lower teens three years ago, to 27% today. So, let's assume you've decided having chat on your dealership website is a win. Now what? Take a look at these dealer chat tips from leading automotive chat provider, Contact At Once! You'll pick up ideas on how to implement chat and a bevy of best practices for getting the most out of chat to improve lead capture and conversion. Contact At Once! can provide backup Chat Receptionists when your salespeople can't answer. See www.autodealerchat.com for details.The Article Dealers: Make the Most of Your Chats appeared first on Automotive Digest.
25 car dealers caught up in model year mix-up - JUCDA says 2,500 vehicles affected
2013-07-05 15:45:37| Auto Dealers - Topix.net
More than half of the Jamaica Used Car Dealers Association members are reportedly caught up in the manufacture/ model year mix-up, according to the top spokes-man for the sector.
Car dealer's bid for 1m life insurance before dying in BMW inferno
2013-07-04 10:48:30| Auto Dealers - Topix.net
A HAMPSHIRE car dealer tried to take out a A 1m life insurance policy before he died in an inferno in his BMW outside his home, it has been revealed.
Velocity Dealers: Find the Good in Bad Dealership Reviews
2013-07-03 15:31:06| AutomotiveDigest.com - Automotive Industry News
One of the up-and-coming velocity dealers Ive admired is Andrew DiFeo, Hyundai of St. Augustine, Florida. Im not the only one who considers DiFeo a bright bulb among dealers, as evidenced by a Q & A piece DiFeo did for Automotive News. The piece discusses his approach to customer and online reputation management. We never want our customers to review us in the dealership. It's just my personal philosophy. If I was in a place of business, I'd feel uncomfortable if someone was standing over my shoulder saying, "Hey, please write a review about us." We find that the reviews are much more genuine if the customer can go home and think about their experience. We send an e-mail out with a link that directs them to our review page on DealerRater.com, and that really helped us increase our take rate with reviews. Dale Pollak, founder of vAuto, Inc, wants dealers to be aware of the benefits of both good and bad dealership reviews circulating on the Internet. There is much to be learned from negative, as well as positive, dealership reviews. [Read more]The Article Velocity Dealers: Find the Good in Bad Dealership Reviews appeared first on Automotive Digest.
Local Car Dealers Seeing Big Boost In Sales As Economy Improves
2013-07-03 01:31:10| Auto Dealers - Topix.net
We haven't seen these kinds of numbers since before the recession as auto sales are up, in a big way.
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