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Vodafone Germany tops digital customer experience study
2016-06-23 09:44:00| Telecompaper Headlines
(Telecompaper) When German consumers search online for a mobile phone and plan, Vodafone.de comes up with the best results. Vodafone.de is favourite with German consumers when it comes to online orientation on a mobile phone and plan, according to the latest WUA! digital customer experience study, carried out independently among 300 potential customers in the German telecom market in June. Vodafone.de came first with a score of 63 points, followed by Amazon.de with 59. Telecom providers O2online.de and T-Mobile.de came third and fourth. Vodafone managed to secure the highest preference: 11% of potential customers put Vodafone in first place, 12% in second place, and 9% in third place. Check24.de, Amazon.de and 1und1.de scored highest on conversion, but a lot lower on findability than Vodafone and T-Mobile.
Tags: experience
customer
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germany
2013 Experience Study
2015-08-10 16:56:59| PortlandOnline
PDF Document, 573kbCategory: Reports
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study
study experience
experience study
AAA study suggests that lack of experience with advanced systems could put motorists at risk
2014-05-03 14:30:29| Green Car Congress
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put
experience
systems
In our opinion: In new study, Utah continues to experience fewer alcohol deaths than peers
2014-03-23 00:56:38| Biotech - Topix.net
According to a recent report, Utah kids who use alcohol are much more likely to binge drink than kids in other states.
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experience
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