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Copernicus System Services Operations Engineer
2015-10-19 18:06:01| Space-careers.com Jobs RSS
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a Copernicus System Services Operations Engineer. Tasks and Responsibilities As a member of RSO, the Copernicus S3 System and Services Operations Engineer SSyOE shall provide support to the operation of the S3 Ground System, as well as its evolution. Main duties within the S3 programme will include the support to System operations in a realtime operations environment Endtoend operations monitoring Operational interfaces within the ground segment, and to external partners, including maintenance of operational documentation JORP, OICDs, procedures etc. Communications systems operations Security operations Infrastructure operations and evolution Multimission operations, including mass storage and archiving System Evolutions Manual and Automated system and satellite operations including planning and scheduling. The role comprises a range of tasks including the provlSlon of support to the routine operation of the S3 ground segment, as well as its evolution to include new functionality and system operations. The SSyOE will be responsible for the definition andor maintenance of the routine operations procedures pertaining to system operations and the interfaces of the key systems within the ground segment, in accordance with the established EUMETSAT Operations Department configuration management and quality assurance practices and will acquire and maintain a Systemwide view of the EUMETSAT ground segments, wherever this could impact the S3 ground segment. The Key Person will review any planned changes to the system configurations for the S3 ground segments, and support the investigation of anomalies encountered through the routine system and ground segment operations and will provide support to the operations preparation for recurrent S3 satellites into the existing systems and will also interface with project teams on the implementation of system upgrades to support major operations projects, including System MidTerm Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade, where this affects the S3 ground segment and system operations. The System Services Operations Engineer will perform the following routine operations tasks Definition and maintenance of system operations procedures, including System and ground segment procedures and operations guides Definition and maintenance of JORPs and OICDs with external partners Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities Liaison and coordination with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations through procedure and operations guide updates, configuration changes, database or user interface changes etc. Interface and coordination with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes Provision of support to operational ground segment analyses Provision of standbyoncall support as system operations engineer, on an as needed basis. This will be coordinated through the normal oncall process Provision of support, as required, to critical operations Processing and coordination of system anomalies, their documentation, investigation, classification and resolutionmitigation, including participation in Anomaly Review Boards Participation in technical meetings, formal reviews, and scheduling and planning meetings Processing and coordination of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards Support to, and participation in, the functional verification and operational validation of system upgrades and evolutions, both standalone and in the context of the overall S3 ground segment. Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team. In the performance of these tasks, the System Services Operations Engineer shall apply the EUMETSAT configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures. Requirements Essentials In addition to having a university degree or equivalent in a relevant technical discipline, the Key Person shall have the following mandatory skills at least three years experience of System Operations in a realtime LEO andor GEO operations environment at least three years work experience defining and implementing the verification and validation of ground segment systems at least three years work experience defining, integration, acceptance testing and operation of mission data systems at least three years experience in the definition and maintenance of operational interfaces at least three years work experience in project and technical management I coordination. While the official languages of EUMETSAT are English and French, the working language for the position is English and therefore the Key Person must be able to work effectively in this language. Desirables Experience of the following would be a distinct advantage Earth Observation ground segments experience of communications systems operations experience of operations security experience of coordination of systems development and upgrades within a 247 operations environment Windows Linux operating systems. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp Position Copernicus System Services Operations Engineer Reference G015240EUM Application closing date 03112015 Start date January 2016 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about EUMETSAT, please consult httpwww.eumetsat.int
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