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IT Support ESTEC Data Centre Support Service
2017-07-13 17:11:35| Space-careers.com Jobs RSS
Client and Location ESTEC is the European Space Research and Technology Centre of the European Space Agency ESA. It is based in Noordwijk, The Netherlands. It is the largest ESA establishment, responsible for the technical preparation and management of ESA space projects and providing technical support to ESAs satellite, space exploration and human spaceflight activities. The ESTEC IT landscape consists of several small to medium size server rooms and two main communication infrastructure centres, mainly referred to as network core areas. In order to cope with the growing demand for effective IT infrastructure and services provision, a new data centre ESTEC Main Computer Room or EMCR has been put into operation during Q12017. This new facility also allows consolidating the various ESTEC server rooms into one, centrally managed data centre. Tasks and Responsibilities Data Centre Management Act as main point of contact for all ESTEC data centre related activities Ensure all deployments are installed to applicable internal, manufacture and industry standards Provide smart hands problem solving support server reboots, backups, visual inspections etc. Monitor and followup the data centre routine activities Coordinate data centre changes and incidents Trigger agreed procedures when required Perform compliance and risk analysis of data centre activities and manage escalations Distribute and communicate to all teams relevant information to optimize efficiency and minimize risks in data centre activities Ensure that everything in data centre is in line with approved procedures and raise corrective actions when needed Monitor the progress of open actions and ensure timely closure Schedule and coordinate data centre activities in order to improve overall efficiency and reduce risks Inform the Technical Officer when issues arise e.g. capacity thresholds are exceeded etc. Make post implementation reviews and lessonslearnt analysis Perform the continuous evaluation of processes and coordination activities looking for improvements Analyse interlock and dependencies between processes Detect on a regular basis any missing procedures Update data centre procedures when necessary. Data Collection and Documentation The introduction of a Data Centre Infrastructure Management tool DCIM based on the Open Source software open DCIM provides a professional environment for documentation the existing data centre infrastructure and a proper capacity management. The DCIM tool is yet to be populated with all necessary data. A reasonable effort shall be made to capture all data for each device and supporting EM infrastructures. Data Centre Consolidation and Optimisation The introduction of a new ESTEC Main Computer Room allows for the consolidation of the various ESTEC server rooms into one single facility. Support is to be provided to the ESTEC Data Centre Manager to achieve this task in an effective and efficient way. In particular minimising the impact on the IT service provision and optimising the existing setup by IT service consolidation, move of existing services to the ESA Virtual Environment ESACloud and decommissioning of obsolete components. Experience and education Hold a relevant technical qualification in the field of IT Systems or Network Engineering ITIL Service Lifecycle Foundation, CNET Data Centre Certification would be an asset Experience in the management, operation and maintenance of critical data centre IT systems and understands the full range of ME equipment in a modern critical data centre environment At least 5 years experience with service delivery and management in the areas of Data Centres and Data Centre Infrastructure Management Passive IT Infrastructures, Data Cabling Plants Server, Storage and Networking Infrastructures Professional and strategic approach to management of works and projects Analytical skills to interpret client requirements and produce desired results Ability to work under pressure Customer focused and respectful to promote healthy working relationship Promotes high level of team working and development of team spirit Sound knowledge of all aspects of Health Safety Strong Technical Skills Strong Communication Skills. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Aerospace, High Tech and Offshore industry. Our headquarters is located in Noordwijk, The Netherlands and we have subsidiaries in Germany and the UK. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, full time positions based at our customers. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. We need you to complement our super star team! Interested? Submit your CV and personal details through our website or send your application directly to recruitmentatgeurope.com.
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