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Operations Quality Assurance Engineer

2016-02-24 17:09:50| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for an Operations Quality Assurance Engineer. Tasks and Responsibilities Your tasks as Operations Quality Assurance Engineer will include, but not necessarily be limited to the following Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use Providing assistance guidance in the definition and implementation of processes to members of OPS Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes and or operational services Supporting Risk Management activities in accordance with the OPS Risk Management Plan organising and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. Requirements Essentials You should bring a university degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing and or serviceprovision environment. Experience of satellite ground segment operations would be of special value. The following attributes are essential for this consultancy position Good knowledge of the ISO 9001 standard Experience of working in an environment where an ISO 9001certified management system is used Good verbal and written communication skills Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills Experience of QA auditing andor process assessment Skilled in using the Microsoft Office applications Word, Excel and Outlook. The official languages of EUMETSAT are English and French. The working language for this position is English and therefore you must be able to work and communicate effectively in this language knowledge of French would be an asset. Desirables Any of the following attributes will be considered advantageous Knowledge of ISO 31000 Risk Management and or experience of the activity Knowledge of ISO 27001 Information Security Management andor experience of the activity Possession of an auditing qualification, e.g. for ISO 9001 Experience of using Microsoft Office Visio and PowerPoint. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position Operations Quality Assurance Engineer Reference G016EUM171 Application closing date 07042016 Start date ASAP For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int

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