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Tag: cba
Coalition refuses royal commission probe into CBA
2014-10-24 02:25:22| Automakers - Topix.net
"Tens if not hundreds of thousands of victims are suffering and they have done so for decades, but this government refuses to act." : CBA whistleblower Jeff Morris.
Tags: commission
royal
probe
coalition
Planning scandal threatens CBA customer service title
2014-10-21 19:18:50| Automakers - Topix.net
The Commonwealth Bank's financial planning scandal has hit the bank's leading position on customer service. Photo: Bradley Kanaris Commonwealth Bank of Australia is within a whisker of losing its coveted No.1 ranking for overall customer satisfaction in retail banking, with its slip in the closely watched Roy Morgan rankings coinciding with the scandal in the bank's financial advice business.
Tags: service
title
customer
planning
CBA client waiting on info pack
2014-10-12 23:21:07| Automakers - Topix.net
Former clients of the disgraced financial planning arm of the Commonwealth Bank of Australia are still waiting to receive basic information about how to make a claim, 13 weeks after CEO Ian Narev pledged he was "truly sorry" for the scandal and had "listened carefully" to concerns the bank wasn't dealing with it seriously. Richard Talbot, a former director of the NRMA and client of a CBA financial planner, registered for the bank's Open Advice Review program on July 3, the first day it opened.
Tags: info
client
pack
waiting
CBA lifts education standards for advisers
2014-07-18 09:06:50| Automakers - Topix.net
The Commonwealth Bank of Australia will demand higher education qualifications from its financial planners as it moves to repair the damage caused by some financial advisers providing poor advice to investors.
Tags: education
standards
lifts
advisers
Former CBA boss Norris blames scandal on 'rogues'
2014-07-13 17:27:11| Automakers - Topix.net
Former Commonwealth Bank of Australia chief executive Ralph Norris has broken his silence over the bank's financial planning scandal, labelling the advisers involved as ''rogue people'' and denying any conspiracy to defraud customers.