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Coalition refuses royal commission probe into CBA

2014-10-24 02:25:22| Automakers - Topix.net

"Tens if not hundreds of thousands of victims are suffering and they have done so for decades, but this government refuses to act." : CBA whistleblower Jeff Morris.

Tags: commission royal probe coalition

 

Planning scandal threatens CBA customer service title

2014-10-21 19:18:50| Automakers - Topix.net

The Commonwealth Bank's financial planning scandal has hit the bank's leading position on customer service. Photo: Bradley Kanaris Commonwealth Bank of Australia is within a whisker of losing its coveted No.1 ranking for overall customer satisfaction in retail banking, with its slip in the closely watched Roy Morgan rankings coinciding with the scandal in the bank's financial advice business.

Tags: service title customer planning

 
 

CBA client waiting on info pack

2014-10-12 23:21:07| Automakers - Topix.net

Former clients of the disgraced financial planning arm of the Commonwealth Bank of Australia are still waiting to receive basic information about how to make a claim, 13 weeks after CEO Ian Narev pledged he was "truly sorry" for the scandal and had "listened carefully" to concerns the bank wasn't dealing with it seriously. Richard Talbot, a former director of the NRMA and client of a CBA financial planner, registered for the bank's Open Advice Review program on July 3, the first day it opened.

Tags: info client pack waiting

 

CBA lifts education standards for advisers

2014-07-18 09:06:50| Automakers - Topix.net

The Commonwealth Bank of Australia will demand higher education qualifications from its financial planners as it moves to repair the damage caused by some financial advisers providing poor advice to investors.

Tags: education standards lifts advisers

 

Former CBA boss Norris blames scandal on 'rogues'

2014-07-13 17:27:11| Automakers - Topix.net

Former Commonwealth Bank of Australia chief executive Ralph Norris has broken his silence over the bank's financial planning scandal, labelling the advisers involved as ''rogue people'' and denying any conspiracy to defraud customers.

Tags: boss scandal norris cba

 

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