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Tag: support
CFM Inspection Report with Continuum Support
2016-03-02 17:26:00| Ship Technology
CFM Inspection Report with Continuum Support
Tags: support
report
cfm
inspection
Meteorological Products Software Engineering Consultancy Support
2016-03-02 17:10:05| Space-careers.com Jobs RSS
ACS is looking for a person to provide Meteorological Products Software Engineering Consultancy Support. Main tasks Analysis of product change proposals Design, implementation and validation of updatednew algorithms Documentation of changes related to product updates Preparation of technical notes on product implementation issues Development, maintenance and update of product generation monitoring software andthe corresponding database Monitoring and operating the product generation facilities Visualisation and analysis of geophysical products Mandatory University degree or equivalent in a relevant discipline, such as computer science, physics, mathematics or remote sensing minimum 5 years of experiencein operational product generation from satelliteremote sensing data experience in validation of geophysical products from satellite data is highly desirable Practical, demonstrable experience with Algorithm software development using FORTRAN 9095 IntelGNULinux andor IBMPOWERAIX environments Implementation of scientific algorithms from a given specification and their documentation Source code control systems Subversion andor git Anomaly correction processes Python and IDL programming languages Common meteorological data formats, i.e., BUFR, CAP, GRIB, HDF5, and netCDF Authoring clear and concise technical documentation EU national or valid work permit for Germany CV in Europass format Practical, demonstrable experience of the following will be advantageous Algorithm software development using CC programming language The operating systems GNULinux and AIX Relational databases using SQL
Tags: support
software
products
engineering
Enduser and Administrative Consultancy Support in SAP Financials
2016-03-02 17:10:05| Space-careers.com Jobs RSS
ACS is looking for a person to provide Enduser and Administrative Consultancy Support in SAP Financials TASKS 1. To support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support, Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup 2. To support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements, Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation. Providing uptodate tracking, documentation and status in respective tracking tool s for problem resolution bugs and also supportenhancements. Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users 3. To facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoringfollowup, tracking and documentation of bugs and enhancement until closure. Continuous and uptodate monitoringfollowup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality, Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. 4. To support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. The consultant is expected to have the following skills and experience Knowledgeexperience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials, Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process. Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal. Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Working knowledge of employee self service functionalities such as shopping cart and goodsservice receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, heshe shall also have the ability to communicate effectively verbally and in writing prioritise, plan, and resolve conflicts consistently meet deadlines provide reliable results manage multiple assignments, and work in a team environment. Able to work effectively in English EU national or valid work permit for Germany CV in Europass format In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector ManagementFunds Management and SAP COPS. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management.
Tags: support
administrative
financials
sap
SAP Financials Support Officer
2016-03-02 13:10:39| Space-careers.com Jobs RSS
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a SAP Financials Support Officer. Tasks and Responsibilities As SAP Financials Support Officer you will be responsible for the following tasks Support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup. Support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation Providing uptodate tracking, documentation and status in respective tracking tools for problem resolution bugs and also support enhancements Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users. Facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoring followup, tracking and documentation of bugs and enhancement until closure Continuous and uptodate monitoring followup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creating issuing the related change management forms for the changes to the system functionality Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. Support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. Requirements Essentials You should have the following skills and experience Knowledge experience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence Working knowledge of employee selfservice functionalities such as shopping cart and goods service receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. The official languages of EUMETSAT are English and French. The working language for the position is English and therefore you must be able to work effectively in this language. Desirables In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector Management Funds Management and SAP CO PS Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. You should have customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, you should also have the ability To communicate effectively verbally and in writing To prioritise, plan, and resolve conflicts To consistently meet deadlines To provide reliable results To manage multiple assignments, and To work in a team environment. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position SAP Financials Support Officer Reference G016EUM195 Application closing date 07042016 Start date as from 042016 For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int
Tags: support
officer
financials
sap
Support to Mission Analysis and Payload Planning System MAPPS
2016-03-02 10:09:57| Space-careers.com Jobs RSS
A Spanish leader company in Aerospace Engineering and Scientific services with more than 45 years of experience working for NASA and 35 years working for ESA seeks a candidate to Support Computer System Engineering Service Work Package SCO0929 Cross mission support service for MAPPS Overview The MAPPS Mission Analysis and Payload Planning System software is a wellestablished tool in support of the Science Operations Centres SOCs of the ESA Solar System missions. The MAPPS software provides a wide range of planning and simulation features, used in the different phases of the planning process for the scientific experiments and the consolidation and conflict resolution of the overall experiments planning. This work package is intended to provide a number of specialised services to support ESA in System and Software Engineering at ESAC for support to the Science Operations Centres SOCs of the current and future ESA missions, currently Rosetta, ExoMars 2016, SolarOrbiter, BepiColombo and JUICE. This support includes the development of planning and simulation tools and in particular of MAPPS, which in use by the MarsExpress and Rosetta missions and is currently being adapted for use by the ExoMars 2016 and Juice missions. This service is for software support to contribute to the maintenance and further evolution of the MAPPS software, as well as to provide firstline support to the SOCs mission planners and scientific users, based at ESAC Madrid. Tasks include Implementation of new MAPPS features as defined by the users of the different Solar System missions, following the priorities set by the MAPPS SRB Software Review Board. Providing the MAPPS software deliveries following the existing maintenance and release procedures. Improving these procedures where needed, also considering the long lifetime of the software. Verification and validation of the software and execution of the test procedures. Further evolution of the test software, e.g. extending the test cases to cover new features and improving the level of automation. Provide firstline user support, e.g. helping the user configuring and using any new features, analysing potential bugs and providing fixes. The service will be to the Science Operations and Engineering unit of the Science Operations Department. APPLICATIONS Interested candidates should send cv and cover letter to seleccionisdefe.es. The job code must included on the subjet
Tags: support
system
analysis
planning
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