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Senior Business Analyst, CRM
2016-03-18 16:06:59| Space-careers.com Jobs RSS
Senior Business Analyst, CRM Ref SES0754 Region Europe Location Luxembourg Betzdorf Company SES Category IT Software Development Position Staff Published 20160308 Context In order to support SES strategic business orientations, we are looking for a Senior Business Analyst, CRM. Heshe is a liaison, working within the Global ERP GERP team, analysing and supporting the needs of the SES commercial and technical organisations. The inumbent will advertise the available offerings to the various Business Process Owners BPOs, proposing and implementing technical solutions for new and enhanced CRM services to solve the commercial requirements. Heshe will need to be inventive at times to achieve the most efficient solutions possible. This is done through engaging with endusers at all levels of the organisation and most importantly, coordinating with the whole GERP team to ensure consistent and efficient solutions across the integrated environment. The Senior Analyst will work closely with the developers to make sure the output matches business expectations, and will work with the Demand Management, Architecture Management, Applications Delivery and IT Service Delivery as needed. The Senior Analyst will be responsible for setting realistic expectations about the scope and timing of delivery, following the established SES IT processes in the implementations Responsibilities Engage with BPOs to help define Business Requirements Analyse and propose alternative technical solutions with development team support as needed to BPOs, then work with them to document the changes and their benefits Work with the CRM manager and Commercial managers on behalf of the BPOs for prioritisation and scheduling of changes Work with developers directly on the execution of the changes Ensure all technical documentation is maintained Ensure the development design is efficient and performant Execute the first functional testing before handing off to BPOs for acceptance Work with the BPOs on identifying appropriate training needs, supporting the process as needed. Ensure compliance with the GERP team methodologiesprocedures Liaise with other areas of IT sections to estimate, plan and initiate projects, and set realistic expectations Market the tools and capabilities of the GERP team, providing excellent customer service and becoming an asset to the commercial organisation Experience Qualifications Bachelors degree in Computer Science, Engineering, Information Technology or Business Admin Minimum 57 years industry related experience Excellent written and verbal communication skills in English Other languages beneficial Minimum 3 to 5 years SAP CRM implementation configuration experience with proven project experience working either for Top Tier Consultancy practices or FTSE100 SAP based organisations Completed at least 2 full life cycles of SAP implementation Experience across at least some of the following SAP Core business process SD, CRM, GTS Has good knowledge of business processes and can write good quality reports Some international travel required Excellent team player and ability to effectively interact at levels of the organisation Strong understanding of business and IT processes Strong ability to take and challenge business requirements in order to find the most efficient solutions possible Strong organisational skills and ability to prioritise, meet goals and provide results Effective analytical abilities High level of integrity and work ethic Project management skills to take the lead on smaller change projects Commitment to professional and personal development Ability to work effectively under pressure without compromising professional standards Excellent communication and presentation skills Ability to clearly explain complex technical issues to nontechnical people Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Manager, Business Systems CRM Apply for this Job online
Tags: business
senior
analyst
crm
Senior Analyst, Business Development EMEA
2015-12-18 11:05:10| Space-careers.com Jobs RSS
Senior Analyst, Business Development EMEA mf Ref SES0643 Region Europe Location Luxembourg Betzdorf Company SES Category Business Dev. Strategic Management Position Staff Published 20151216 Context Consistent implementation of SES Strategies by assuring a role of centre of expertise for regional development team for topicsthemes as defined in the strategic plan eg. TelcoHybrid solutions, DTH turnkey solutions, Digital Transition themes, Broadband development topics, MNO, etc. Contribute to the development of new business opportunities, and manage associated initiatives and projects, with the objective to generate additional revenues on the mid to long term. o Development areas include customers, vendors, partnerships, MAs, frequencies and space and ground assets, financing and services provided Responsibilities Key Contributor to the Business Development activities within the BDEMEA team to carry out a.o. the following main tasks in accordance with the approved Business Development process Leadcontribute to the execution of selected strategic initiatives Contribute to the role of centre of expertise, and support function to the subregions beyond EMEA, if required, for horizontal topicsthemes as defined in the strategic plan eg. TelcoHybrid solutions, DTH turnkey solutions, Digital Transition themes, Broadband Development, MNO, etc. Under the supervision of the subregional leaders, manage vertical projects with respect to market entry strategy, partnership option assessments, and execution of longterm strategic customer initiatives, business opportunities and structured deals. Provide topical strategic assessments to Executive Management, Sales and Service Companies. For these purposes o Guide and closely work with other BD functions incl. Market Intelligence, MA, Spectrum and Fleet Management, etc. o Interface and engage with external partners e.g. customers, Government bodies, investment partners, vendors, shareholders, etc. and represent SES at exhibitions, trade shows and conferences. Experience Qualifications Minimum of 5 years of professional experience, preferably with 2 or more years in the satellite, media or telecommunications industries Master of Business Administration MBA or comparable degree Demonstrated past experience in business development, technological innovation, and implementation of complex projects in multicultural environments Thorough understanding of, and past experience in, the satellite, media and telecommunications market place Fluency in English, other languages being considered an asset Ability to communicate and drive results at all levels of the organisation Excellent Project Management skills with focus on execution and implementation Good analytical and communication presentation skills Be a proactive team player with strong relationship building qualities and the ability to prioritise tasks and meet deadlines Understanding the market dynamics and technological drivers in the media, and the telecommunication industries, and help formulate the consequential innovation development strategies Ability to identify and effectively implement change and solve problems. Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Vice President, Business Development EMEA Apply for this Job online
Tags: business
development
senior
business development
Senior Analyst, Business Development EMEA
2015-07-30 18:19:29| Space-careers.com Jobs RSS
Senior Analyst, Business Development EMEA mf Ref SES0643 Region Europe Location Luxembourg Betzdorf Company SES Category Business Dev. Strategic Management Position Staff Published 20150729 Context Consistent implementation of SES Strategies by assuring a role of centre of expertise for regional development team for topicsthemes as defined in the strategic plan eg. TelcoHybrid solutions, DTH turnkey solutions, Digital Transition themes, Broadband development topics, MNO, etc. Contribute to the development of new business opportunities, and manage associated initiatives and projects, with the objective to generate additional revenues on the mid to long term. Development areas include customers, vendors, partnerships, MAs, frequencies and space and ground assets, financing and services provided Responsibilities Key Contributor to the Business Development activities within the BDEMEA team to carry out a.o. the following main tasks in accordance with the approved Business Development process Participate to the development of Regional Development Plan and leadcontribute to the execution of the resulting strategic initiatives Contribute to the role of centre of expertise, and support function to the subregions beyond EMEA, if required, for horizontal topicsthemes as defined in the strategic plan eg. TelcoHybrid solutions, DTH turnkey solutions, Digital Transition themes, Broadband Development, MNO, etc. Under the supervision of the subregional leaders, manage vertical projects for market scouting, market entry strategy, partnership option assessments, and to execute long term strategic customer initiatives, business opportunities and structured deals. Provide topical strategic assessments to Executive Management, Sales and Service Companies. For these purposes Guide and closely work with other BD functions incl. Market Intelligence, MA, Spectrum and Fleet Management, etc. Interface and engage with external partners e.g. customers, Government bodies, investment partners, vendors, shareholders, etc. and represent SES at exhibitions, trade shows and conferences. Experience Qualifications Minimum of 5 years of professional experience, preferably with 2 or more years in the satellite, media or telecommunications industries Master of Business Administration MBA or comparable degree Demonstrated past experience in business development, technological innovation, and implementation of complex projects in multicultural environments Thorough understanding of, and past experience in, the satellite, media and telecommunications market place Fluency in English, other languages being considered an asset Ability to communicate and drive results at all levels of the organisation Excellent Project Management skills with focus on execution and implementation Good analytical and communication presentation skills Be a proactive team player with strong relationship building qualities and the ability to prioritise tasks and meet deadlines Understanding the market dynamics and technological drivers in the media, and the telecommunication industries, and help formulate the consequential innovation development strategies Ability to identify and effectively implement change and solve problems. Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Vice President, Business Development EMEA Apply for this Job online
Tags: business
development
senior
business development
Senior Market Business Analyst mf
2015-03-30 19:06:23| Space-careers.com Jobs RSS
Senior Market Business Analyst mf Ref SES0520 Region Europe Location Luxembourg Betzdorf Company SES Category Marketing Communications Product Position Staff Published 20150330 Context SES provides satellite services for broadcasting across the world. One measure of success is the number of households connected to our satellite systems across the globe. Today there are 291 million and we continue to grow and develop new services with IP based and Hybrid services proliferating across our markets. The Senior Market Business Analyst plays a significant role in conducting studies that ensure SES understands market conditions and uses data to deliver insight and competitive advantage to our customers. The role requires a strong background in market research, the experience of managing studies of significant scale, the capability to deliver compelling analysis and present to Senior Management both internally and externally to customers from across the world. The candidate must drive projects forwards and gather support both internally and from market partners. As an important budget and data owner, a familiarity with CRM and Finance systems and processes is essential. In addition, the Senior Market Business Analyst turns analysis into business and product improvements and is a driver for change and innovation within SES. Responsibilities Conduct primary market, customer and competitor research in key markets and business verticals around the globe, working with leading external institutes Manage internal input to questionnaires design and desired outcomes For customer studies, gather contact list from various SES departments and use CRM for segmentation and clustering Efficiently manage market research institutes within budget and SESs financial policies Project manage effectively to ensure studies are delivered within agreed time frame Lead the internal and external communication of the results to Senior Management, Employees, Investors, Customers, Press and Market Partners, using a variety of online and offline communication tools. Ensure that data is presented as meaningful attractive information Based on the results and working closely with the Strategic Market Intelligence department and the Marketing Communications function, provide detailed information on SES strengths and weaknesses, USP and value proposition to help shape our Marketing messaging Develop and adjust research methodology to keep up with market and technology changes Advise SES colleagues with market research requests, regarding outsourcing to institutes, methodology, questionnaire design, etc. Experience Qualifications BA, MBA, Diploma or comparable university degree in a related field, preferably Marketing 35 years of experience in a market research area, preferably in the Media, Telecommunication or Satellite industry Experience of working in a B2B environment Fluency in English Other languages primarily German are considered an asset Computer literacy Microsoft product suite, Lotus Notes, Quanvert, IBM SPSS Sound market research knowledge Reliability and accuracy working with figures Excellent analytical and judgment skills Ability to set priorities and to work under tight deadlines Strong presentation and public speaking skills Good interpersonal relations and communication skills Teamspirit and also ability to work autonomously Proven ability to learn quickly on new technological developments Ability to work successfully and collegially in a multicultural environment Proven project management skills, good starter and excellent finisher not giving up until the results have been delivered Our Offer Competitive salary package, coupled with a diverse array of challenges and development benefits. SES is an Equal Opportunity and Affirmative Action Employer. This position reports to Senior Manager Marketing Apply for this Job online
Tags: business
market
senior
mf
Join Our Team: Senior Budget Analyst & Water Meter Technician I
2015-02-19 20:13:39| PortlandOnline
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