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Tag: genesys
Genesys Accelerates Omnichannel Self-Service Capabilities With SpeechStorm Acquisition
2015-12-21 16:52:18| Telecom - Topix.net
Leading provider of self-service solutions adds market-ready mobile, web and IVR self-service applications to Genesys Customer Experience Platform )--Genesys , the market leader in omnichannel customer experience and contact centre solutions, today announced the acquisition of SpeechStorm , a leading provider of self-service applications for mobile, web and interactive voice recognition channels. The Northern Ireland-based company has been a Genesys partner since 2010 and operates offices in the United Kingdom, Spain and the United States.
Tags: acquisition
capabilities
accelerates
genesys
Genesys to Showcase Omnichannel Customer Journey Management at Enterprise Connect
2015-03-16 16:31:44| Telecom - Topix.net
Genesys , a leading provider of omnichannel customer experience and contact center solutions, today announced the next generation of the Genesys Customer Experience Platform with new omnichannel journey management capabilities. The event is being held March 16-19 at the Gaylord Palms in Orlando, Florida, and features Genesys executives participating in a number of key industry panels during the conference.
Tags: management
customer
connect
enterprise
Agilent Technologies Announces No-Cost, Six-Month Availability Of Modelithics COMPLETE Library For Genesys 2014
2014-07-30 12:41:14| rfglobalnet Home Page
Agilent Technologies Inc. recently announced that the Modelithics COMPLETE Library of RF and microwave component model libraries is available free of charge for six months to Genesys 2014 users new to Modelithics.
Tags: complete
library
availability
technologies
Agilent Technologies Genesys 2014 Delivers Breakthrough Modulated RF Analysis For Circuit, System Design
2014-05-28 07:08:11| rfglobalnet Home Page
Agilent Technologies Inc. recently announced the latest release of Genesys 2014, its industry-leading, affordable RF simulation and synthesis software.
Tags: system
design
analysis
technologies
J.B. Hunt Transport Services Relies on Genesys to Deliver Industry-Leading Customer Experience
2014-05-20 09:55:39| Trucking - Topix.net
Genesys , a leading provider of customer experience and contact center solutions, today announced that J.B. Hunt Transport Services, Inc. [NASDAQ:JBHT], has saved over $30 million in operational costs since implementing the Genesys Customer Experience Platform.
Tags: services
experience
customer
transport