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Tag: specialist
Comcast in exclusive talks to buy streaming content specialist Xumo - report
2019-12-27 09:39:00| Telecompaper Headlines
(Telecompaper) Comcast is in exclusive talks to buy video-streaming specialist company Xumo, the Wall Street Journal reported, citing sources familiar with the matter. No financial details are yet known and discussions could still break down.
Tags: content
report
buy
exclusive
Footwear specialist AMG Asia embarks on PLM project
2019-12-23 14:12:00| Daily apparel & textile news and comment - from just-style.com
Advanced Manufacturing Group (AMG), a multinational specialist in footwear development and production, has embarked on a PLM (product lifecycle management) project to help provide retail customers with end-to-end visibility and connectivity.
Tags: project
asia
specialist
footwear
F5 buys fraud prevention specialist Shape Security for USD 1 bln
2019-12-20 09:07:00| Telecompaper Headlines
(Telecompaper) F5 Networks has agreed to acquire fraud prevention specialist Shape Security for USD 1 billion, subject to certain adjustments. Under the deal, F5 will buy all of the shares of privately held Shape and then incorporate the company's machine learning and AI-powered capabilities into its portfolio of application services. F5 noted that the transaction will accelerate its growth momentum and more than double its addressable market in security. F5 CEO Francois Locoh-Donou explained: the companies will together deliver end-to-end application protection and that their combined technologies will open up a "fast-growing USD 4 billion adjacent market."
Tags: security
usd
shape
specialist
Senior Specialist, Customer Experience and Strategic Projects
2019-12-17 12:13:28| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Specialist, Customer Experience and Strategic Projects Germany Munich Unterfhring ROLE DESCRIPTION SUMMARY You should be a Customer Experience addict believing in customer centric organization and following the strong ambition to transform organizations in this direction. You bring already CX experience from another company into our situation and will help guiding the team. We are looking for a an CX generalist a strong affinity to insightsdata is highly appreciated. You will be responsible for Running dedicated external survey projects as well as internal change projects based on CX findings Setting up the current CX system Qualtrics in a way that will enable swift setup of new surveys. Import of relevant data form various systems into the CX system This includes a close teamup with IT to secure a performing connectivity e.g. to CRMs, SAP, PowerBi, etc. The dataanalytics of quantitative surveys incl. dashboard preparation for management and other lead functions e.g. via PowerBi You will be part of direct CX team of two and a global CX team of six members Beside of CX, you will occasionally take over andor support projects in the field of Strategic Video Solutions PRIMARY RESPONSIBILITIES KEY RESULT AREAS Operational CX survey and change managementprojects Own and execute dedicated survey projects e.g. yearly Voice of the customer In depth analyses of collected data and translation into comprehensive findings Translates data from external sources into dashboards e.g. power BI, both on a regular and ad hoc basis Presentation of findings to relevant audiences Host, moderate and follow up of changeimprovement workshops with relevant internal audiences. IT system backbone CRMs Helps facilitate the transition to and connection of new CRM MS Dynamics to Qualtrics and oversee the potential move to another CX tool Operational tool Helps facilitate the setup of Service Now from a CX perspective and ensures a flawless data flow into the CX system and back Sets up CX dashboards in Power BI, makes data available for different stakeholders upon request Identifies necessary connection to other systems and handles them CX tool setup translate survey into Qualtrics, set up data connection, and followup ticketing Brings Qualtrics on the way to automated survey distribution COMPETENCIES Basic Customer Experience know how and background Statistical knowledge and ability to translate it into laymans language Project management skills, especially when setting up IT projects Experience in working with CX research or marketing research programs, including surveys and other types of research from design through to analysis and reporting of results. Detailoriented and capable of producing accurate and highquality work even under short deadlines. Excellent analytical and abstraction skills HTML, coding experience are an advantage Fluent in English French andor German are a plus Ability to work independently with minimal supervision Very good coordination, time management and priority setting skills Good verbal and written communication skills, ability to communicate effectively with vendors, customers and colleagues Can do attitude independent working style and team player in multinational environmenment QUALIFICATIONS EXPERIENCE University educated or equivalent in a relevant field ideally Engineering MBA or Business Administration degree or equivalent business education At least 23 years experience in data management in a customer experience team or relatable area Ideally CXPA qualified or equivalent CX relevant certification OTHER KEY REQUIREMENTS COMMENTS Willingness to travel to a limited extend Entrepreneurial spirit with cando attitude Diplomatic attitude Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: experience
customer
senior
projects
Junior Web Specialist
2019-12-17 12:13:28| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Junior Web Specialist Luxembourg Betzdorf As part of the web team within Marketing Communications Operations, you will be responsible for managing the content updates on the SES websites. An important part of the role consists of coordinating internal stakeholders and external agencies, to manage expectations and to ensure that all website content is kept up to date and within guidelines. You will contribute to the optimisation of the web content and raise, track, test development requests to the external web agencies. We are looking for a junior web specialist, who is ready to take accountability for everything you do and willing to grow your level of responsibility! PRIMARY RESPONSIBILITIES Manage and prioritise the internal requests for page creation and content updates in Drupal Take ownership and accountability for the website maintenance tickets which are sent to the external web agency Adhere to the design and brand guidelines and take responsibility for the consistency in look and feel across the website Gain a solid understanding of our SEO content guidelines and provide advice to the content creators when necessary Understand the importance of the user journey and pay attention to the purpose and goals defined for each page Take responsibility for the onpage conversion rate by choosing the most engaging layout options emphasising the appropriate calls to action Support the web manager with larger web projects Carry out quality control and testing for all site updates Regularly review and improve existing processes based on best practices COMPETENCIES Customer Focus determined to meet or exceed customer expectations, develop client relationships built on trust as well as delivering the appropriate solutions Resilience deals effectively with conflicting priorities from various internal customers remains optimistic and persistent Selfstarter takes initiative and proactively identifies ways to contribute to SES goals and missions Accountability holds self and others accountable for individual and team results, accepts responsibility for mistakes Problem Solving this involves using past professional or technical training and experience, creativity, inductive reasoning QUALIFICATIONS EXPERIENCE Degree in business, Marketing, or Computer Science or and equivalent combination of education and experience providing a comparable level of expertise Some previous experience with using Content Management Systems. Working knowledge of Drupal Basic knowledge of HTML and CSS required Understand the importance of a company brand Ability to communicate effectively in a multicultural, multinational environment, and build relationships across functions Knowledge of Google Analytics, Google Tag Manager, Photoshop and Illustrator is considered an asset Fluency in English. Other languages are considered an asset Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: web
junior
specialist
junior web
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