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Tag: support engineer
Product Support Engineer
2014-09-11 14:40:44| Space-careers.com Jobs RSS
The main responsibilities You will be a key member of the operational support team for the Antwerp Space products. These products are burst demodulators, earth observation modems, satellite TTC modems, RF frequency convertors, .etc. You will be the interface towards the customer for operational aspects. Task Content He She interfaces with the engineering teams and product management preparation of installation of the equipment configuration LINUX workstations, installation of application SW preparation of the installation of satellite ground stations specification of the procurement of cables and equipment, make installation drawings, redaction of wiring diagrams installation of ground stations installation, commissioning and testing of equipment and ground stations abroad upgrade of SW on existing equipment, minimizing service outage give training to operators and Level2 support engineers of the customer give after sales support on customer calls troubleshoot system problems, assure that the service of the customer is guaranteed work closely together with engineering department to track down problems. setup and improve installation and upgrade procedures followup of maintenance procedures support to sales team by assisting in technical part of offer redaction and providing demonstrations to potential customers and Job experience BSc or MSc, with experience in troubleshooting telecommunication systems, preferably satellite communications. At least 3 years of experience in a similar function with knowledge of the telecom industry as well as an appropriate technical background. Job competences Strong analytical capacities thorough analysis of the problem and synthesis of all elements to come to a satisfactory solution for the customer Well organised maintaining overview coordination being able to distinguish important from less important matters Accurate and resultdriven good knowledge of Linux system administration and data communication protocols, affinity with computer systems capacity to understand complex systems like satellite ground segmends and access networks ability to act autonomously on location willing to work abroad, being regularly on duty and doing upgrades during nights and weekends Being able to work occasionally under stress conditions e.g. when there is a service outage, and have the creativity to find the solution that will lead to the service restoration. Posses good communicative skills, be able to express yourself fluently in English. French is an asset Professional attitude towards customers. Keep an eye on potential customer needs and report them to product management. Job offer Location Hoboken, Antwerp Belgium Offer We offer you an attractive salary, with fringe benefits in a hightech environment Interest? The fastest way to apply is to send your cover letter and CV to HRMAntwerpspace.be
Tags: support
product
engineer
product support
Windows System Software Engineer Support 1413072
2014-08-20 10:39:52| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Windows System Software Engineer Support 1413072 Job Description We are looking for a Windows System Software Engineer to work at the European Organisation for the Exploitation of Meteorological Satellites EUMETSAT. The selected engineer will work in the Computer and Storage Management Software Librarian Team within the Generic Systems and Infrastructure Division, upporting the complete system lifecycle of the computer infrastructure. As a member of the CSM Software Librarian team, the Consultant shall support the technical administration and maintenance of the various facility Intelbased computer hardware platforms, Windows operating systems and configurations of the software installations. The duties shall range from technical support to the continuous operation of the system, including problem analysis, investigation, resolution and definition of maintenance procedures, to the support of procurement of hardware, software and the coordination with external providers of maintenance services. Required Skills and Experience University degree or equivalent in a relevant discipline Minimum of 5 years experience in the area of technical systems support on distributed Windows 2003, 2008, Windows XP and Windows 7 running on Intel x86 hardware. Minimum of 3 years working in a 247 operational environment characterized by high availability requirements. Experience in the following Microsoft Windows 2003 and 2008 server operating system in particular the active directory system, security and policies, Microsoft Windows XP operating system, Microsoft Windows 7 operating system, Automated centralized deployment of Windows machines Build and distribute Windows Installer like SW packages Oracle relational database management system Fluency in English Desirable Skills and Experience Knowledge and experience in Microsoft COTS products, in particular Office and .NET. Work Location Darmstadt, Germany Dates Application Deadline 22 September 2014 Start of Work 05 January 2015 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 22 September 2014 Learn more about us in Facebook
Tags: support
system
software
windows
LEO Spacecraft Operations Engineer Consultancy Support
2014-07-24 14:42:29| Space-careers.com Jobs RSS
POSITION ID 2201 ROLE FUNCTION LEO Spacecraft Operations Engineer Support in Darmstadt Germany GENERAL CONDITIONS START January 2015 Or March 2015 PERIOD 2 years 2 options for extension, each option stands for 1 year LOCATION Darmstadt TYPE OF BUSINESS Science CONTRACT fulltime employment WORKING LANGUAGE English, French is considered an advantage DEADLINE 08.09.2014 MUSTHAVE SKILLS MANDATORY In addition to having a University degree or equivalent in a relevant discipline, the Key person shall have a demonstrated experience in at least two of the following Spacecraft monitor and control operations Spacecraft operations preparation engineering Low Earth Orbit spacecraft design or Assembly Integration and Test activities at system or subsystem level. NICETOHAVE SKILLS CONSIDERED AS AN ADVANTAGE Inorbit operations of Low Earth Orbit Earth Observation satellites Experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, onboard software management, performance analysis, configuration management and simulator facilities The procedure development tool MOIS and the procedure execution language STOL The mission control systems EPOCH or SCOS Specification of system and operational concepts, facility requirements Familiarity with OnBoard Control Procedure and OnBoard Position Scheduler concepts Familiarity with the ECSS Packet Utilisation Standard, customisation and usage Familiarity with system change control and configuration management procedures Data analysis software packages such as MATLAB File parsing languages such as PERL, AWK Use of VBA for development of adhoc tools in MS Office applications. TASKS The Key person shall work in the Operations and Services to Users Department as a member of the Metop Spacecraft Operations Team. The key person shall be assigned and trained to provide operations expertise and support to one or more platform subsystems and or payload instruments, depending on his or her experience and the overall team needs. The key person shall also participate in coordinating the satellite operations activities of other team members and external teams responsible for onboard software management, simulator support, mission control, mission planning, flight dynamics and ground stations. Furthermore, the key person shall support system and operations preparation activities for MetopC, for Metop Second Generation satellites and possibly also for Sentinel3 and JasonCS. The key person shall be required to support operations during normal working hours, as well as support the oncall operations engineer rota, such that safe and efficient operations are ensured by the Spacecraft Operations Team on a 247 basis. The tasks of the Key person will typically include Support to the routine operations of Metop A, B and preparing for MetopC, comprising o Provision of operational expertise to one or more platform subsystems andor payload instruments andor onboard software management, satellite simulator and ground segment operations interfaces. o Maintain the corresponding operations documentation and flight procedures, including the update and operational validation of procedures releases in a configuration controlled environment o Perform trending and performance analysis on the corresponding subsystems and instruments, including definition and possibly prototyping of additional analysis checks where necessary o Investigations into satellite anomalies. This may require a close cooperation with the Operations Support Entity in ESTEC and Industry o Support the coordination of partner agency interactions for relevant subsystemsinstruments o Participation in the satellite oncall support rota o Identification and support to implementation of system and process improvements concerning the Metop Spacecraft Operations Team responsibilities and interfaces. Support to the system and operations preparation of Metop Second Generation satellites o Provide inputs and or review the definition of system and satellite operational concepts o Review space to ground interface specifications and flight operations manuals o Support the definition of tools and processes required to prepare for and operate the satellites. Support to the system and operations preparation of other LEO satellites o Provide operations preparation support as required to the Sentinel3 and JasonCS developments.
Tags: support
operations
engineer
leo
LEO Spacecraft Operations Engineer Consultancy Support 3 positions 1413058
2014-07-21 15:42:51| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. LEO Spacecraft Operations Engineer Consultancy Support 3 positions 1413058 Job Description The Key person shall work in the Operations and Services to Users Department as a member of the Metop Spacecraft Operations Team. The key person shall be assigned and trained to provide operations expertise and support to one or more platform subsystems and or payload instruments, depending on his or her experience and the overall team needs. The key person shall also participate in coordinating the satellite operations activities of other team members and external teams responsible for onboard software management, simulator support, mission control, mission planning, flight dynamics and ground stations. Furthermore, the key person shall support system and operations preparation activities for MetopC, for Metop Second Generation satellites and possibly also for Sentinel3 and Jason CS. The key person shall be required to support operations during normal working hours, as well as support the oncall operations engineer rota, such that safe and efficient operations are ensured by the Spacecraft Operations Team on a 247 basis. The tasks of the Key person will typically include Support to the routine operations of Metop A, B and preparing for MetopC, comprising Provision of operational expertise to one or more platform subsystems andor payload instruments andor onboard software management, satellite simulator and ground segment operations interfaces. Maintain the corresponding operations documentation and flight procedures, including the update and operational validation of procedures releases in a configuration controlled environment Perform trending and performance analysis on the corresponding subsystems and instruments, including definition and possibly prototyping of additional analysis checks where necessary Investigations into satellite anomalies. This may require a close cooperation with the Operations Support Entity in ESTEC and Industry Support the coordination of partner agency interactions for relevant subsystemsinstruments Participation in the satellite oncall support rota Identification and support to implementation of system and process improvements concerning the Metop Spacecraft Operations Team responsibilities and interfaces. Support to the system and operations preparation of Metop Second Generation satellites Provide inputs and or review the definition of system and satellite operational concepts Review space to ground interface specifications and flight operations manuals Support the definition of tools and processes required to prepare for and operate the satellites. Support to the system and operations preparation of other LEO satellites Provide operations preparation support as required to the Sentinel3 and Jason CS developments. Required Skills and Experience University degree or equivalent in a relevant discipline. Demonstrated experience in at least two of the following Spacecraft monitor and control operations Spacecraft operations preparation engineering Low Earth Orbit spacecraft design or Assembly Integration and Test activities at system or subsystem level. Fluency in English. The candidate should be selfmotivated and able to work in an organised and efficient manner with minimum supervision. Desirable Skills and Experience It would be a distinct advantage for the Key person to have experience with some of the following Inorbit operations of Low Earth Orbit Earth Observation satellites Experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, onboard software management, performance analysis, configuration management and simulator facilities The procedure development tool MOIS and the procedure execution language STOL The mission control systems EPOCH or SCOS Specification of system and operational concepts, facility requirements Familiarity with OnBoard Control Procedure and OnBoard Position Scheduler concepts Familiarity with the ECSS Packet Utilisation Standard, customisation and usage Familiarity with system change control and configuration management procedures Data analysis software packages such as MATLAB File parsing languages such as PERL, AWK Use of VBA for development of adhoc tools in MS Office applications. Strong data analysis, processing and synthesis skills are essential and an ability to recognise opportunities for improvements in areas of work and implement appropriate solutions is highly desirable. Good communication skills. Work Location Darmstadt, Germany Dates Application Deadline 01 September 2014 Start of Work 01 January 2015 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 01 September 2014 Learn more about us in Facebook
Tags: support
operations
positions
engineer
LEO Spacecraft Operations Engineer Consultant Support
2014-07-16 14:42:42| Space-careers.com Jobs RSS
The Key person shall work in the Operations and Services to Users Department as a member of the Metop Spacecraft Operations Team. The key person shall be assigned and trained to provide operations expertise and support to one or more platform subsystems and or payload instruments, depending on his or her experience and the overall team needs. The key person shall also participate in coordinating the satellite operations activities of other team members and external teams responsible for onboard software management, simulator support, mission control, mission planning, flight dynamics and ground stations. Furthermore, the key person shall support system and operations preparation activities for MetopC, for Metop Second Generation satellites and possibly also for Sentinel3 and Jason CS. The key person shall be required to support operations during normal working hours, as well as support the oncall operations engineer rota, such that safe and efficient operations are ensured by the Spacecraft Operations Team on a 247 basis. TASKS Support to the routine operations of Metop A, B and preparing for MetopC, comprising Provision of operational expertise to one or more platform subsystems andor payload instruments andor onboard software management, satellite simulator and ground segment operations interfaces. Maintain the corresponding operations documentation and flight procedures, including the update and operational validation of procedures releases in a configuration controlled environment Perform trending and performance analysis on the corresponding subsystems and instruments, including definition and possibly prototyping of additional analysis checks where necessary Investigations into satellite anomalies. This may require a close cooperation with the Operations Support Entity in ESTEC and Industry Support the coordination of partner agency interactions for relevant subsystemsinstruments Participation in the satellite oncall support rota Identification and support to implementation of system and process improvements concerning the Metop Spacecraft Operations Team responsibilities and interfaces. Support to the system and operations preparation of Metop Second Generation satellites Provide inputs and or review the definition of system and satellite operational concepts Review space to ground interface specifications and flight operations manuals Support the definition of tools and processes required to prepare for and operate the satellites. Support to the system and operations preparation of other LEO satellites Provide operations preparation support as required to the Sentinel3 and Jason CS developments. PROFILE In addition to having a University degree or equivalent in a relevant discipline, the Key person shall have a demonstrated experience in at least two of the following Spacecraft monitor and control operations Spacecraft operations preparation engineering Low Earth Orbit spacecraft design or Assembly Integration and Test activities at system or subsystem level. Furthermore, it would be a distinct advantage for the Key person to have experience with some of the following Inorbit operations of Low Earth Orbit Earth Observation satellites Experience in the operation or development of satellite ground segment facilities, in particular procedure development, monitor and control, mission planning, onboard software management, performance analysis, configuration management and simulator facilities The procedure development tool MOIS and the procedure execution language STOL The mission control systems EPOCH or SCOS Specification of system and operational concepts, facility requirements Familiarity with OnBoard Control Procedure and OnBoard Position Scheduler concepts Familiarity with the ECSS Packet Utilisation Standard, customisation and usage Familiarity with system change control and configuration management procedures Data analysis software packages such as MATLAB File parsing languages such as PERL, AWK Use of VBA for development of adhoc tools in MS Office applications. The candidate should be selfmotivated and able to work in an organised and efficient manner with minimum supervision. Strong data analysis, processing and synthesis skills are essential and an ability to recognise opportunities for improvements in areas of work and implement appropriate solutions is highly desirable.
Tags: support
operations
consultant
engineer
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