je.st

Home › service management

Tag: service management

Dealer Service Department Management: A Recipe for Making Your Service Manager a Hero

2013-08-07 16:55:20| AutomotiveDigest.com - Automotive Industry News

"So you are just a Service Director, not a marketing expert, huh?!?" Well, you can be a marketing expert, tooand we are going to share some actions for you to make things happen in your service department right away. Today, we have been tasked to wear several hats, some of which we are not experts and do not want to be. In any case, we must market relevant, Dealership Branded and useful communications to our service customers to drive traffic and retention metrics. The majority of the time your next Sales customer, will come from the service lane. Prospecting for new customers is expensive and lackluster in response. Read on to see a fantastic "recipe" for successful service marketing and service department heroism...The Article Dealer Service Department Management: A Recipe for Making Your Service Manager a Hero appeared first on Automotive Digest.

Tags: service management making department

Waste Management Buys Two Energy Service Firms

2013-08-02 13:30:00| Waste Age

Waste Management Inc. has acquired two energy services companies for an undisclosed amount. read more

Tags: service management energy waste

Configuration Management Tool Service Support

2013-08-01 12:38:59| Space-careers.com Jobs RSS

As Configuration Management Tool Service Support Engineer you will provide extensive service support in the planning, development and installation of Configuration Management database systems. You will support in the Development of a generic As Designed CM tool instance aimed to manage Changes and Configuration Items related to projects or programmes being developed by feasibility studies, specification, development, documentation, installation and testing of the tool Improvement of existing generic As Built CM tool aimed to manage Changes and Configuration Items related to Operational systems. Feasibility studies, specification, development, documentation, installation and testing of scripts aimed to automate as much as possible As Built CM procedures currently performed manually by CM engineers or users, crosschecking conformance with applicable processes and working practices. Creation, modification, update and version tracking of following Configuration Items Documentation including SpacecraftGround Segment operational procedures, manuals and guides HW items computers, infrastructure, Comms equipments SW items including SW applications, COTS and associated Licences, ... keeping up to date the mapping between SW and HW items. Contribution to the improvement of existing Configuration Management processes and working practices Mandatory key skills Configuration Management tools as Administrator or advanced user Serena Dimensions or Clearcase Database programmingSQL e.g. Oracle or Sybase SW development in Java, C, vb.net, python, perl or similar University degree in Computer Science Minimum of three years experience in the field of Configuration Management, including build, deployment and installation processes on large softwareintensive highavailability operational systems. Desirable and advantageous skills Configuration Management standards such as CMMI, ISO or ESA ECSS SW development environments e.g. Visual Studio Source code control tools CVS, SubVersion, Very good communication and team working skills Be able to conduct all activities in an orderly and disciplined manner, in particular when applying and supporting the client As Designed and As Built Configuration Management standards Be able to work calmly under stress with the minimum of supervision. The working language at our clients site is English however knowledge of French will be advantageous.

Tags: service support management tool