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Regulator closes refund probe into Ryanair and BA

2021-10-07 09:58:37| BBC News | Business | UK Edition

The CMA calls for a change in the law, as customers miss out on refunds after cancelled flights amid Covid.

Tags: ba refund probe closes

 

Bid to use criminal cash to refund scam victims

2021-06-11 12:09:56| BBC News | Business | UK Edition

A survey suggests such a move would be popular, but the money available would be insufficient.

Tags: cash bid criminal refund

 
 

'Our flight refund battle for mum who can barely walk'

2021-04-07 01:00:50| BBC News | Business | UK Edition

The family was sent a voucher, rather than the refund they wanted - until BBC News followed up the case.

Tags: walk battle flight refund

 

Refund plan for energy bills when direct debits are too high

2021-03-17 01:15:17| BBC News | Business | UK Edition

Energy regulator Ofgem says customers' overpayments are being used to pay for "unsustainable business".

Tags: high plan too direct

 

'We can't get a refund for our flights'

2021-02-19 01:01:41| BBC News | Business | UK Edition

Holidaymakers prevented from flying by travel restrictions or lockdowns may not be entitled to a refund.

Tags: our refund flights

 

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